July 2023 by Lola Balogun
Employs one of the most annoying females on the planet. This employee is always chatting across the shop and serves customers very slowly. Her intention seems to be talking about her life rather than doing her job.She needs proper training or to be fired. She is a mixed race young adult around early 20s. Get rid of her and this place will be much BetterOtherwise the coffee is average.
June 2023 by Vince Grigas
Great customer service all Team very friendly Manager Anna top Manager thanks very much. Nice to come after work get quality service and coffee's amazing ?
May 2023 by Angela Best
Had to have a Costa and cake after my holiday shopping. It's only natural, ?Bit quite, but that's to be expected on a Tues.
May 2023 by abSHAPE PERFORMANCE
Greggs coffee is better for a half price ??
May 2023 by Anawarul Hoque (Mr Hoque)
Staff always friendly.Highly recommended.
April 2023 by Srikala Venugopal
A spacious and cosy place at Roman Road with the usual goodies available at Costa. The only thing is the timing - they close too early!
March 2023 by Marisa-Ann Melrose
My coffee was amazing as usual, but the woman who served me was unpleasant. I had to change my order from takeaway to sit in, and she was not happy that she needed to void ONE drink and start again. She may have been having a bad day, but there is no need for the attitude.
January 2023 by Dely D
First time. The staff are very friendly.Appreciate the cleanliness
December 2022 by Antony Roberts
Had a great time the coffee was nice maybe a bit pricey but good décor and very clean and staff did there best regarding customer service.worth a visit anytime.
December 2022 by Ehsan K
If I could give 0 stars I would! Anna the manager of this store had absolutely disgusted me with her appalling behaviour towards her staff as I was observing waiting for my order.
November 2022 by Zoe (Zoe)
The customer service was great and the lady that servedme, was extremely polite and helpful. My rating is for the food. The hot chocolate was terrible, no matter what, horrid. Both I and my 5 year old drank a few sips and had to leave it. The cupcake Victoria sponge was average and the croissant was the only thing worth eating.
November 2022 by N
If you like your coffee weak this is your go to place.
November 2022 by Elizabeth Tabi
Very good thank you Costa coffee roman road
November 2022 by Kiran (Zoe)
The customer service was great and the lady that servedme, was extremely polite and helpful. My rating is for the food. The hot chocolate was terrible, no matter what, horrid. Both I and my 5 year old drank a few sips and had to leave it. The cupcake Victoria sponge was average and the croissant was the only thing worth eating.
October 2022 by Kiran Akhtar
The customer service was great and the lady that servedme, was extremely polite and helpful. My rating is for the food. The hot chocolate was terrible, no matter what, horrid. Both I and my 5 year old drank a few sips and had to leave it. The cupcake Victoria sponge was average and the croissant was the only thing worth eating.