January 2024 by Sam TV
Large pizza looked like a medium. The toppings were too sparse. It?s a rip off. Delivery driver made me come to his car - this happens every time with this location and other reviews say the same thing. This location needs to be reviewed by corporate and brought up to scratch. Until then I?ll go elsewhere.
January 2024 by B. Butt
Always comes on time and tastes good. I've been ordering here for a long time now and never a single issue.
January 2024 by My Rates
We called these guys on New Years Eve to order as the app mentioned then not taking orders which is not right. The call went like this:Ring ring? ring ringDominoes Employee: ?hello Dominoes??Us: Yes, hello, we would like to order -Dominoes Employee: *hangs up on us assumedly to go and read Tolstoy or listen to Brahms?.Stay in school kids.
December 2023 by Sparicoz Williams
Really bad customer service from a Russian or Lithuanian lady really who picked up the phone lazy and unhelpful.
December 2023 by Marija V
Ordered online then went to collect, only had to wait a couple of minutes once arriving - very efficient considering it was Saturday evening. Place had lovely but partially stuffy aroma, nevertheless a cosy sanctuary on a cold, winter night. Delicious Meateor^TM pizza with BBQ base: rich, succulent, and a little sweet - perfection in my eyes.
October 2023 by Hyper Beast
I order a lunch for work and when i received call the guy said he can't park. Told me i should go all the way to the main street to get my food or refund. Impossibly bad service. Hope atleast i will get my money back.
October 2023 by Maia Lee
Terrible customer service. Person on the phone was rude, unaccommodating, and unwilling to work with me amidst an issue with delivery.
June 2023 by Shiba Malik
Dont bother, food arrived cold, lied about the delivery having happened when driver was actually 15 minutes away.
April 2023 by Tony M
I'd rather eat a cow pat than another Dominos pizza. Burnt, dry and tasteless. Complaining gets you nowhere, they just don't care. Never again!
February 2023 by Matthew Su
Really clean environment, food was done to standard and staff were chill too. Check app for deals
February 2023 by joan
Kinda sad, only 1 staff working so she was a little inundated and thus understandably standoffish having to make the food, take phone calls, deal with delivery, and walk ins all at the same time.
December 2022 by Y Y
Avoid!!!!!! So you pay £2.50 for delivery and driver does not deliver it to your door! Driver asked me to come downstairs and pick up pizza from his car! No other delivery company has issues with delivering to my door! When I refused to go down I was told by rude shop staff that refund will be processed within 5 days and they will not send me email to confirm it!Poor customer service, not first time this happened with this particular shop, shame I can?t choose where me delivery comes from, I would definitely not choose Bow one! avoid at all costs!!!
November 2022 by Florina Alexandra Grecu
Worst delivery I ever had.The delivery guy didn't even bother to come in the estate, he called me while sitting comfortably in his car that was parked on the main road. He told me he rang a buzzer, which is a lie since he was not in the right location. Called him again to determine where he was and he kept asking me to come and meet him. Driver had an attitude and wasn't very happy that I got him out of his car.Also the pizza changed in quality. Dough too thick, toppings scattered on there. Not going to order from them any time soon.
August 2022 by Majeed Alnooh
This was easily the worst delivery and customer service experience I have ever had. Their tracking system means absolutely nothing, and so does the word of their employees. I waited over 2 and a half hours and every time I called they told me my pizza is coming next and will be here soon, and when I complained about waiting a long time they were very rude and gave me an attitude even. I wish I didn?t make the mistake of ordering from here, but I will certainly never ever be ordering here again!
August 2022 by Madeleine Porritt
Our delivery driver was Mabz from the London - Bow store and everything was fab. Mabz was great - got to our address very quick and was so polite too. We order from the Bow store frequently as we know we?ll always get top quality pizza that?s delivered hot to our door as the whole team give the impression they genuinely care, which is reflected in the quality of communication, food quality and delivery. Mabz delivered perfect service, once again, 5* for London Bow!
