September 2023 by Rezaul Karim
Asked one member for favour he didn?t do it
August 2023 by Aynul Hussain
Don't understand why they don't take card payment for electricity? Customer service very rude!
June 2023 by Venkatesh Raut
Nisa local, bow. This place does a scam! I got the Nuii dark chocolate-berry ice cream and they charged me £2.70 pounds for just one packet. And I checked the price online, it was £2.70 for 3 packets. In short they are making profits by opening a pack of three and selling it individually for the same price. Please do not buy stuff from here as they charge huge prices and the staff is also not polite! Very rude staff. Doesn?t care for customers and just wants money and profits!
March 2023 by Claire Smith
Post office review:AVOID like the plague. The staff are absolutely vile
February 2023 by Shazzat
This has been like my local nisa store for decades and I shop from here every once in a while. Over the years I have realised that the staff lack customer service. A few hours ago I visited the store and the disrespectful man who was serving me was moaning due to the fact that I was spending less than my usual amount. Very disappointed by the service this guy provided. Not to only mention I?ve had past issues regarding customer service skills with this same individual (he mostly works evenings). No sense whatsoever from this guy on how to treat customers with respect.
December 2022 by Abdul A
The customer services for the store is atrocious and very rude. I have just been told by my electric supplier to pick up a key so I called Mhk Ltd T/A Nisa Local, the person on the phone was rude, I quote 'come here and see first we have all the electric keys' and then he hung up. I just attended there to pick up the key and the man at the counter said we do not have any keys left. Furthermore I would like to also note whilst I was there, one of the staff were being very rude to an elderly person with language barrier.
October 2022 by Andrew Maxwell
Rude, unfriendly, clearly just looking for a fight, staff, gave me grief over a tiny scooter with no one else in the store. Just wanted to grab some coffee and had to deal with this. I do not appreciate the hostility. This company should fire these 2 before they destroy their business model. Just avoid this place. From the looks of the reviews I'm not the first to experience their personal misery.
June 2022 by Prae Thompson
Non existent customer service. I called to ask about something and their response was ?I don?t know anything about that? and he hung up on me before I could finish my sentence.
March 2022 by David Tortajada
very good neighborhood store, at very good prices, you can find almost everything, time to time you have discounted products
February 2022 by Louise Malcolm
Staff are very rude, hiking up and making up prices, no name badge, the prices that are advertised is not what you pay for, the customer service skills are awful. I will never shop there again
February 2022 by Sima Patel
The Staff are horrible, rude and the prices that are advertised it's not what you pay for, the staff make the prices up as they go along. They are horrible and their customer service skills is Zero
December 2021 by Kjf Ped
4 out of 5 times you get conned 1 pound or more.The items are misplaced on the shelves and don't display the price correctly.Some don't display the price at all.The offers, rarely result on the till, you get charged full price. It could be the system or the people working there, who knows? Just keep an eye open on prices, and on expire dates ?.
October 2021 by Salar Keramat
Very rude staff specially someone who claim that he was the manager. Had a big argument over nothing. I parked my bike outside the shop he kept talking to other customers about my bike(why I parked there). I went inside he came out of the till saying to me"let me speak to you like a man". To be honest I wasn't even bother to argue. He should just asked me that I shouldn't park there and I would listen to him. Everyone know how easy thief's can steal bike if it's aways from your eyes. I would never go there anymore. absolutely disgusting behaviour.
August 2021 by Alex Conway
The staff are grumpy but I can understand why. They have to deal with some real characters, daily. Tends to be belligerent commuters, alcoholics or dealers so I can understand why they're cold! A bit over priced but super convenient. I would steer clear of the co-op produce they sell and NEVER BUY THE GRATED MOZZARELLA. It's always mouldy (genuinely)..
August 2021 by Xx Xxx
The person who served me does not know consumer law. Charged me full price for something which was priced wrongly. And the individual was rude about it. If you are buying anything there be careful with pricing. If there are multiple prices the shop keeper needs to sell at lowest price and my case they should have sold at price advertised.I will not name the server but she is senior there and very ignorant!
