January 2024 by K
This place used to be OK, and used to go there and feel comfortable but now the people that took over are the worst. Older man just keeps staring at people all the time and follows people assuming that they will makes people feel uncomfortable, aggressive and confrontational. Staff is also very very rude with no manners whatsoever. They should learn basic manners and customer service before dealing with customers. I am avoiding this place until management changes.
December 2023 by M
Rubbish customer service from the post office, it's such a shame because the shop has a range of items and I would go there but customer service is terrible from shop and PO staff.
November 2023 by Insert ?Insert Here? Here
There is a fair amount of waiting time during open hours but other than that it's a good post office.
October 2023 by MD M ?CEO007? Islam
Very dissipointed! Didn't allow me to make cash deposit for Very odd reason apparently they only deposit cash before 4pm! But they closed at 5:30pmIt is bizarre staff is also very very rude! Didn't even wanna give 1 star but to review u have to give.No wonder why there rating is very bad on Google!
October 2023 by WorldMinuteOne
Took money to deposit into my account and the woman behind the till was really rude . Since they moved to Bow Road service has just become awful . Soon after Mr.Singh retires, his daughter and son-in-law will ruin the business very soon ....costcutter to Nisa . I am just waiting to buy .
October 2023 by Insert Here
There is a fair amount of waiting time during open hours but other than that it's a good post office.
October 2023 by Harkiranjot Jawanda
Arrived in the pouring rain and they were shut for an hour and a half during the middle of the day for no reason. Doesn?t say in any opening times that they would be shut 2-3.30
August 2023 by Yasmin Ahmed
This place opens and closes whenever they feel like it. Sometimes they close at 1pm sometimes 2pm for an hour. There's only 1 person there most of the time. Have a set time that it closes for lunch not play roulette.
July 2023 by Thomas
For this wondering, the post office is located within the nisa local.Good service. I returned a parcel there, and the lady took care of it without any issue.
July 2023 by Rafiq Chowdhury
There was a very Rude unprofessional Indian woman working at this post office for her rude behaviour we stopped going there.The great news is she left bow post office, and there's new very good member of staff working they all are really great people.specially female staff name becki (female staff) and pankaj (male staff) they are very friendly people, for this reason we are now going back to the Bow post office, as we have a online business we regularly sending parcels and over the past few years we used other courier services, however all good now.
July 2023 by Peter Lamb
Unfriendly, curt and impolite male staffer.No please or thank you.Clearly resents working there all these years.
May 2023 by Annmarie Davies
Went yesterday to pick up a parcel on the way to work around 2.45pm, sign saying closed, re-open at 3.30pm.Phoned the shop before returning today, to check they were open. Shop responded, confirming the post office part will be open till 5pm.After returning to the post office today, a little earlier around 2.15/2.30pm, again it was closed with a sign saying re-opens at 3.30pm.Opening times on the Internet and what the Nisa staff say on the phone are a little different.In fact there is a lot of different opening times on the Internet, and all are very different to the reality of actually going there, expecting to see it open, but instead seeing that it's closed.It's basically pot luck if it's open or not, will not be having my parcels sent here again...
April 2023 by Ciprian Zsragaa
Slowest service. They should closed down this branch. It is better for their reputation.
March 2023 by Claire Smith
As everyone else has said Asian woman ?Becki? is beyond rude. Shouldn?t be working here she is a disgrace. People like this shouldn?t represent the Royal Mail, I?ve contact the Post Office CEO to report her abusive behaviour.It?s also quite clear she?s writing her own fake reviews here which is beyond embarrassing - notice how all the reviews that are 5 star namecheck ?Becki? and how great she is?. Yikes.
November 2022 by Atlanta Thomas
Shouts out to Deva and Becki!! I go to Bow Road PO almost everyday for work and they are always so kind and helpful! 10/10 customer service, best post office around :)
