January 2024 by Nora
Tanya was serving me today at the bear minerals ,, she is very kind and helpful .Thank you so much Tanya
January 2024 by Laurence Freeman
Received amazing customer service here today buying a toothbrush from a lovely assistant by the name of Ueda (really hope I've spelt that right!). Kind, friendly and knowledgeable. Thanks!
December 2023 by Anya Sheran
On Chanel Counter cosmetics very nice adviser Nila
December 2023 by Poliana Halili
Today I went to this store because I was interested in a perfume ... I was looking from afar if this perfume I was looking for was in this store .. and I saw two cashiers who were looking at me in a super wild way and were saying: "What are you looking for" and one of them approaches and tells me, what are you looking at??!!! He didn't ask me how I can help you, but directly what are you seeing?!! and I tell him I'm interested in this perfume, is there a discount? and she says 20%, so how much does it cost with a discount?? she says ummm I don't know you can do the calculation with your phone!!!! I didn't see the name because it really ruined my day today and I ran straight out of the store...but I have never seen more scandalous behavior ???
December 2023 by Jo Drake
The middle aged Asian bald assistant manager, approx 5?6, slim built wearing striped blue shirt should be thoroughly retrained. The way he treats his staff in front of customers is appalling and the way he treats his female colleagues is outrageous. If he wasn?t raised well to treat others with respect he at least should be trained by his company to show better manners. Basic training is to not take out on your staff in front of the customers, take them aside and have a respectful conversation. No one wants or needs to see how Boots management treats other people. Or maybe they should? to discourage shoppers from buying in such a hostile environment in the future. I found his and other managers on the shop floor attitudes really unprofessional.
December 2023 by Chang wy
This Boots store is always busy but have a lot of products and most of the time it will have what I need. Just the tills are slow and queues are long but it's not too bad.
December 2023 by Cathy o'shaughnessy
Well today while buying shampoo, paid at the self service tills in Brent cross Boots, cut my hand badly with the shampoo plastic container (Umberto Giannini) very sharp on the bottom two corners, anyway bleeding away was told to go to the pharmacy to get a plaster, got there explained what happened was told i had to pay for one, omg im bleeding away, anyway the store manager came along and got me a childs plastic!
October 2023 by Rebecca Henriques
Gracie was amazing and extremely helpful. She was patient with me and did a quick scan on me to identify my skin type which I thought was very helpful and she recommended some N7 products for my skin type. Excited to try these products out,Thank you!
October 2023 by Louise Tailor
This Boots store is always busy but most of the time it will have what I need. There was a lovely shop assistant there who was really helpful. The tills are slow and queues are long but it's not too bad.
October 2023 by Igor Jagec
I've visited this Boots location twice for my flu jab. Although appointments are technically required, I was able to walk in both times and received exceptional service. Highly recommend! ?
October 2023 by H I
I had such an amazing experience at boots a few days ago. I was served by such a thoughtful and hardworking assistant named Bhavi (B.S).I was struggling to find a replacement primer as my favourite one got discontinued (thanks a lot benefit cosmetics) and was kindly approached by Bhavi. She offered to help me find an alternative and recommend the mattifying Mac primer. I was given a small sample so I can try it before committing to the full purchase. It was perfect for me and I had to come back and buy the product immediately! She also helped me find a replacement for the fit me powder I swear by and bought from Mac again.I?d like to say a huge thank you to you Bhavi for all the hard work and dedication you have towards the customers you genuinely care for. She needs a raise!I?d also like to thank Najma for being a supportive manager and recognising the difference her team makes. I?m looking forward to shopping again soon.
October 2023 by Arash Emad
How often do you guys clean your stores?This unacceptable.
September 2023 by TY Nesher
Love it, wide variety, great prices, the most exciting aisle for me is the travel essentials where u can buy lots of stuff in miniature style
August 2023 by Loretta Ogiogwa
The best place to check out your eyes. Very professional doctors and staffs. Very detailed too.Thank you
August 2023 by loretta Bradley
The no.7 lady was very helpful,showing me new products, and helping me with vouchers. Just a shame I left the bag at the gate by mistake!
