September 2023 by Abraham Kramer
Most impressed by the efficienct service and really grateful to Nick and team for doing their best to sort this out with minimum inconvenience, phoning to tell me when the part arrived..... Would highly recommend coming here. Sarah
September 2023 by Gemma Levy
I went there on Friday to change to tyres that were punctured. They completed the tyre changes very quickly. Staff were very friendly and competent. Thank you
July 2023 by Marta Lamela
I recently booked a mobile tyre replacement service from Kwik Fit Hendon. The whole process from booking online to fitting was easy and without issue. The fitter Kevon was polite, friendly and efficient. To be honest I was pleasantly surprised by the excellent service I received and would have no hesitation in using them again. Credit where it?s due Kwik Fit Hendon, we?ll done.
July 2023 by Jed ?Jed-zed?
Got sorted out very quickly, whole team were very friendly, especially a young bearded one. Will definitely visit for any future issues.
July 2023 by James Taylor
When I arrived 2 customers were before me and they were seen to first. 2 more customers came about 15 minutes after I arrived. For some reason, changing my tyre took longer than the 2 customers who arrived after me.
June 2023 by Michael Myers
Second time I've taken a car to this branch with what I thought was a slow puncture. This time the guys there checked the tyre thoroughly and identified a rim leak. The tyre itself was fine. Told me where to get it fixed and didn't ask for a payment. Good customer service.
June 2023 by Steve Karmeinsky
The service was great when I went there, unfortunately after the initial tyre check (on the Sunday before bank holiday Monday) and requiring 2 new tyres. I told the people I urgently needed them prior to the next weekend as I was using the car on motorways/etc. I was told they'd be ordered first thing Tue. I phoned on Tue about mid-day and nothing had been ordered, but was told they do it and the tyres should be there Thu. I was phoned Thu to be told 1 tyre had been delivered but one had been "diverted" and there was no guarantee of delivery for Fri. I was told they'd call back. I again called back after a couple of hours and was told they were investigating a solution. Luckily they did get the tyre from another branch and had them fitted on the Thu.
May 2023 by Ben B
I had some tyres fitted here almost two years ago. At the time I was happy however at a recent MOT they pointed out that both driver side tyres had been put on the wheels backwards, were rotating in the wrong direction for the tread pattern and where therefore dangerously lacking in grip. Having a massive disparity in grip levels between the two sides of the vehicles feels a fairly significant safety (not to mention basic) issue. I get that mistakes sometimes happen but it scares me to think I've been driving my family around in a dangerous vehicle for the last two years. It's particularly annoying given the tyres were quite expensive / nice Michelin ones which will likely now need scrapping.
May 2023 by Linda Bradford
I needed to replace two rear tyres, which, fortunately, they had in stock. Job done in about 40 mins. Staff pleasant and helpful and a big shout out for Ethan who was very upbeat.
May 2023 by Richard Allen
Decent quick fit. Some staff are chatty and easy to get on with others are quieter and get on with the job, felt like the wait would have been shorter if there wasn't so much chatting from one staff member , they forgot to turn my engine off so drained my battery and they had to jump start my car to get me started. They could improve thier telephone manner but I don't expect top class customer service over the phone from Mechanics.All in all decent service you could have to wait a bit but there lass busy and nicer than other quick fits I've used in the past. I'd go back again.
April 2023 by Roderick Wright
Ethan Stefan and their team were magnificent. Firstly they were the only people that had any stock of my tyres (Goodyear205/50R17) quoted an acceptable price and I went there immediately at 11.00 this morning. Stefan then checked and notice I had 4Seasons tyres, which had to be ordered. My schedule for the next few days is frantic with motorway driving ( NOT recommended on a space-saver!), so working out that if the tyre came tomorrow morning was just do-able. Imagine my delight when just past 4 I received a call: My tyre is in, on the wheel and awaiting my return. I was amazed delighted and VERY pleased. They were great!! Thanks lads, hugely appreciated
March 2023 by Laura Griggs
Had a punctured tire on my leased car. All process to change it was very smooth from beginning to the end. The guys dealt with the lease company and had it authorised themselves. I spent there just 30min. Highly recommend
March 2023 by Amrish Amlekar
Iqbal Soltani at Kwikfit Hendon had been super helpful in resolving my Tesla Model Y tyre replacement issue, liaising with the leasing company and subsequent authorisation. He has gone beyond his remit to help us out because he was truly empathetic at my situation and genuinely wanted to help out. Amazing customer service and best customer experience. His team was also willing to help at every instance. Would love to use my Kwikfit as the go-to place everytime for all my cars.
March 2023 by craig lynch
Very happy with the service that I received from Colin. I needed to get my tyres sorted, and ended up arriving at 5:55pm (5 minutes before closing time). Colin was happy to oblige, and changed my tyres in spite of it being home time. Brilliant customer service, and will definitely be using your services again. Cheers Colin!
February 2023 by Jasleen Oberoi
Great service. Had best experience. Special thanks to Ethan and Faz for helping out right before closing. They held on and made sure my car was safe to drive back again. Very good service.
