November 2023 by desat jata
The costumes in Brent cross branch was so rude, he was even shouting at me. His name is Seit I was already with O2 which he made me change the sim with Vodafone as he was rude to me.
November 2023 by Yigal Raymond
The young male shop assistant fixed my problem in less than 1 minute. That's great service!
November 2023 by S. K.
We are so glad to pop in to 02 store in Brent x a few days ago. Manager greeted us, he was very pleasant and directed us to Saeed who was fantastic and quick as we had very little time to spare. Our family plan rate was quite a high figure for sometime and we?ve been considering to leave 02. Thanks to Saeed we now have a very good plan in place, because of him we stayed with 02:)
November 2023 by aniway
Terrible customer service. Staff just laughing around and don?t offer help to customers, makes me want to switch to vodaphone tbh.
October 2023 by Zarha Asadi
I Love O2 Good Costmer service and more people if your watching this get O2 sim there are better than Vodaphone 3 sky lycamobile O2 is the UK best network all over the world and better internet than other network provider cheer for O2 PEOPLE!!!!!!
August 2023 by Carmit Altman
Alishba at Brent cross was super professionalShe helped us choose the right deal for usWe truly appreciate itWe will recommend it to our friends and come back again
August 2023 by Lisya Styles
You call into the store at any time of the day and they DO NOT ANSWER EVER! It?s so unprofessional and when ever I go there, their not to busy to answer the phone but they let the phone ring out. So disgusting wasting my time taking trips to store because of it.DO BETTER!
July 2023 by Barbara
My daughter visited the store yesterday and needed lots of help as she has learning difficulties. Saaed went out of his way to be kind and helpful. Also his colleague, a young woman, was also very kind. Thank you both for all your help in trying to sort out her phone.
July 2023 by Jakub Matuszczak
After five years of using EE, I decided to change my mobile network provider. O2 had some amazing deals and contracts offering an EU data allowance with no extra charge, unlike their competitors. The staff were very helpful - a big shout-out to Romina who went above and beyond to assist me. She helped me with moving my old number to O2 as well as explained everything that I needed to know and answered all the questions that I had. I highly recommend this store!
July 2023 by furkan Noon
Usually niceBut Saskia very rude and unhelpfulDid not want to help my mother who did not speak english very well and I was on the phone to help her I usually go with her but I work until 8pm. We have 3 contracts with o2. My mother wanted to buy a new phone it wouldn?t made any difference if I helped on the phone or if I have been there. Really disappointing behaviour...
June 2023 by Rebecca Cohen
Shop has a lot of high stools I can't sit on. A little too warm in there. Sadly no nice full body phone cases so had to make do with a back one which I'm unhappy with. I tried to pay off my device in full while there but told need to wait 14 days and return for a discount. I tried over the phone to receive promised discount but was advised have to visit this particular store again which I can't now so that's not good.
June 2023 by Alvi C
Great staff! So helpful, courteous and informative. Everyone at the store needs a raise, they're amazing
May 2023 by Chandresh
Absolutely brilliant service the staff are very helpful and friendly and efficient happy to serve you and deal with your questions and queries. I felt very comfortable and at ease here.
April 2023 by Romina Krasniqi
knowledgeable staff members.great experience!!!highly recommend this o2 store
March 2023 by Alison McKenzie
Walked in on Friday afternoon, was assisted by Alan the Advisor. He was extremely helpful, knowledgeable and most of all personable. I would recommend Alan to anyone who needs 02 assistance / advice.
