January 2024 by Siobhan Higgins
Great service received from Nik at Top Tiles in Brentford. End to end process in terms of picking the tiles, ensuring we got all the other products we need and ordering was fantastic. Highly recommend
July 2022 by Google user
We visited weekend. That time wasn?t too busy ??Fantastic customer service!! Mostly gentle man helped us to find right grout. Very friendly and lots of knowledges. And one lady staff was helping too. Both are really nice and helpful!! And they have car parking so you can park and buy and take on the day if they have stock in :) great team!!
June 2022 by Popey Popey
We?ve been to the Brentford store a couple of times & the staff have always been brilliant. I phoned the Brentford store for a delivery & spoke to the wonderful Mel. Unfortunately there wasn?t enough tiles in stock so Mel phoned around & sourced the tiles from a different store which were delivered the next day. Brilliant customer service & would highly recommend the Brentford store (especially Mel!!)
June 2022 by Ishani Kenny
Great selection of quality tiles. Helped me pick out complementary grout and trim. Easy ordering process with home delivery.
May 2022 by J ANNA
We visited weekend. That time wasn?t too busy ??Fantastic customer service!! Mostly gentle man helped us to find right grout. Very friendly and lots of knowledges. And one lady staff was helping too. Both are really nice and helpful!! And they have car parking so you can park and buy and take on the day if they have stock in :) great team!!
November 2021 by Beata Malek
Great staff! The 3 girls at brentford are a true asset to the company.
August 2021 by Peter
I have been recommending Topps Tiles to all my clients for the last 4 years I when to get a silicone at 5:30pm and they told sorry we close, I said please I needed, 3 guys there sitting in the phones and they didn?t sell me a silicon.
June 2019 by Fred Keenoy
The guys are great
May 2019 by Nikki Brown
Excellent customer service. Staff were very friendly and helpful and assisted me in making good decisions re my tile purchase. Highly recommend
May 2019 by Youssef Al-Khatib
Disastrous place rude staff and havenâ??t got a clue about customer service or square meterage. I asked the young light coloured hair guy a price for square meter and he said £15 when that was the price of a tile. And when I pointed out that this wasnâ??t correct and now the tile will be worth more than the one I was comparing against , he became rude when he got found out to be an empty dummy of a child.
May 2019 by Caroline Black
Excellent service from the lovely Becky when we bought tiles on Monday and Robbie when we went a second time to return unused tiles on Thursday - could not have been more helpful
October 2018 by Tracey Everett
Took money for stock that was not available. Said i can only get a refund on line. 5 days later no money, when called customer service was told i had to back to the shop where they refused to do it. no one seems to know what they are doing and no one cares. now have to wait to get my money. Joke!!!!
April 2018 by K K
Shocking customer service. Rude and arrogant
March 2018 by jacob philip
not a very good store poor customer service
September 2017 by Alexander Guinan
Brilliant service
