January 2023 by Bernard Campbell
Black Gold offer a very good range of well priced cards, however the customer service is by far the worst experienced. I have placed two orders, the first was correctly and timely received. The second order of 20 cards, contained 12 cards that I did not order. I am assuming that they did not have the cards I had requested and sent through substitutes. Unfortunately, the substitutes were definitely not of my liking and perhaps an initiative that should have been applied. I emailed Black Gold cards, received no reply. I then followed through with a call.The answer phone message was very sharp and curt, but I followed the instruction of sending through an email.Black gold cards agreed to reimburse me for the 12 incorrect cards. I responded to state "thank you, will you do this through the original credit card. I look forward to continuing business with you. Kind regards" the response received from Black Gold was as follows "I never ever want to deal with you ever again! Please go away!! A poxy £12, yo are a joke"There is clearly something very strange with this person.
December 2022 by rebecca g
I have been buying cultural cards from here for my years . The prices have always been very reasonable and the cards themselves good value for money. They would benefit from maybe broadening their range of cards for excampe the mum birthday cards
December 2022 by Richard keeling
Ordered card.. never received. No answer when emailing..
May 2022 by Lisa Fuller
Agree with another review on this page. Shocking business, no delivery turned up, no response to emails. Stay clear, avoid avoid avoid.
March 2022 by Odil Ents
This is probably the worse business I have ever dealt with online and their customer service just doesn't exist!!! I can't back this business at all!!!
March 2022 by K T
I originally ordered approx 20 Christmas Cards and i ?m still waiting for a refund after paying twice for a delivery charge, once when I ordered and again when I had to pay Royal Mail the £3.50 charge which was not paid. On top of that, I received scrunched up envelopes in the delivery. I have emailed twice asking for the delivery charge back and some sort of compensation for the faulty goods and have been completely ignored. Please be mindful when dealing with this company as they are quick to take your money, but not so quick to refund. I have only given them 1 star to allow me to post, but they do not deserve any.
February 2022 by Karren Thompson
I originally ordered approx 20 Christmas Cards and i ?m still waiting for a refund after paying twice for a delivery charge, once when I ordered and again when I had to pay Royal Mail the £3.50 charge which was not paid. On top of that, I received scrunched up envelopes in the delivery. I have emailed twice asking for the delivery charge back and some sort of compensation for the faulty goods and have been completely ignored. Please be mindful when dealing with this company as they are quick to take your money, but not so quick to refund. I have only given them 1 star to allow me to post, but they do not deserve any.
January 2022 by Inquisitive One
I purchase number balloons and asked for rose gold. Was given Matalic pink and the cheek of the sales women saying that o look mischievous/trouble. Indirectly she was calling me a thief politely. The wickedest thing she was the one deceiving me as the colour is balloons wasn?t what I asked for, . She said I had to pay prior to inflating the balloons as previous customers have decided they don?t want the balloons after being inflated. After noticing that she gave me coke that i did not ask for I can see why customers decided they did not want the balloon. In my opinion she is a jinal/ trickster, if I choose to buy anything from there again she will see a different side to me. She confused the whole situation had me waiting but yet she wanted me to pay first but did not say directly so l. Bad customer s service
October 2021 by Beverley Howes
Beautiful cards predicting black people, for black people. Arrived within a few days and reasonably priced.
January 2021 by AB C
Amazing place ?
September 2020 by Peter Watkins
Very friendly service and a great selection of cards. Prices are pretty decent too.
September 2020 by Stefan Filip
Huge range of cards and great pricing. Highly recommended
September 2020 by savio scott
Cards and super cheap
January 2020 by Marius Paspirgelis
Stacks of different cards and super cheap
January 2020 by Martin brown
Good as always
