September 2023 by Sarah Coombes
convenient local shop but the smell !!!!
August 2023 by Juan Acosta
Horrible service the guy at the till was very rude and on the top of it denying me a pay point service which is currently working , dreadful experience never again!
June 2023 by Peter B
Lol, absolute shambles of a shop
May 2023 by Capri Clouds
The horrid smell is back. Every couple of weeks this store stinks like a morgue. I honestly don't know what the smell is but it needs to get investigated ASAP. honestly it's VERY unpleasant to walk into a food store and for it smell so bad. It makes me not want to buy anything.
May 2023 by Jess Scully
The stench behind the fresh fruit and vegetables is really quite repulsive :( I only buy packaged things from the shop as everything else feels unsanitary, and you can't stay in the space for long.
April 2023 by Leao Raff
Place smells so bad every time I walk in, feel sorry for their staffs, that manager Alfie or Alfred what ever his name is hasn?t done nothing about it not quite the atmosphere you want to come, my children don?t even like to come inside they rather wait outside ???
April 2023 by Jack Brown
Smells so bad, something needs done about it.
March 2023 by Zayn C
Andy served us this afternoon he after a mix up at the self service! He was polite apologetic and really kind! The first person in co op coldharbour lane to be so genuine! Brilliant customer service ??????
March 2023 by Chukwunwikezarramu Okumephuna
The staff turnover is very high. In fact, you see a new staff every other day thereby making customer service inconsistent, deplorable and well below standard. On two occasions a new staff could not serve me because he doesn?t know how to use the pay point. In fact, same was the case yesterday that I vowed never to go there again!There?s also a very serious issue of persistent bad smell and odour in the shop. It?s very penetrating and upsetting that the shop smells like a morgue. Imagine the smell in a place that sell food and drinks for human consumption. Surely, something isn?t right and needs fixed.Besides, I find the shop highly disorganised, disoriented and less connected to the people they?re serving. Basically, due to staff shortage, you?re either on the queue for ages or you end up leaving to go elsewhere.In summary, this shop is a testimony that many is not better. Coop should reduce their shops presence on the high streets and concentrate on working on staff turn over, cleanliness of the shops, staff training and better hygiene, management, sanitation, cleanliness and customer service!
December 2022 by Owen Black
Please read this.The Co-op on Coldharbour Lane is a joke. It?s the worst thing in the area.Every time I go inside I can?t figure out who?s running the place. They have a security guard ? I don?t know why. The only thing good about it is the ATM. The Nisa Local across the street stocks the same Co-op products at CHEAPER prices.Most of all, the store always smells terrible. It consistently has a new bad smell. I can?t tell if it?s coming from the floor, the ceiling or the refrigerator. I wouldn?t be surprised if a serial killer lived in the flat upstairs. This week, I walked in for a quick price check? I couldn?t even make it to aisle 2.I don?t know why I keep going back inside. Curiosity I guess.I?ve finally had to write something about it.
September 2022 by Andy C
This place is ridiculous, in fact the whole situation is ridiculous...bare with me. Co-op is on one side of the road and Nisa Local is opposite. Co-Op shelves are on adverge 50% empty. They regularly run out of most things: plain yogurt, butter, pizza, fruit, veg, desserts, you name it they don't t have it. Now cross the road to Nisa Local and they have all the same co-op products fully stocked and available on their shelves....at a higher price.Typical experience: walk into co-op for co-op yogurt and co-op brand pizza, they've run out of both. Cross the road to Nissa and they have the same Co-op yogurt and Co-op Pizza available....I pay the higher price and head home. Is co-op trying to loose money?Whoever's managing that co-op needs retraining
December 2021 by Malgorzata ?Maggie? Koza
Bakery never done before 9am, strength Pakistan music...
November 2021 by bill grant
A bit chaotic more stock needed staff pleasant
November 2021 by Joanna Malinowska
Good local shop
October 2021 by Marilyn O
Handy corner shop?
