November 2023 by Dre Oneil
My review isn't for this branch but for halifax as a whole. My advise is to leave this company asap, they don't care about customers or loyalty and have a very unpleasant attitude when Calling. Unable to resolve issues and after 10 years I've had enough of these parasites.
October 2023 by Tim Hyder
You always get seen. As for only one cashier it?s like that with any bank. As for user had a bad experience you wanna change bank is childish. Any bank regards who you bank with you will get the odd rude staff, you switching will not stop people being a bit rude. Either accept there?s bad staff anywhere or don?t go to the bank. Anyway the staff are helpful
August 2023 by Tom Wakeford
Horrible ... Had to wait ages to get them to look at my passport to unlock my online account.
June 2023 by Karen Vasconcellos
The previous review, stated, 'Professional is a must' , exactly how I would describe Jahmeina's approach in supporting and advising customers. She was warm, informative and a breath of fresh air, on a day where that's exactly what I needed, given my mother's ill health and the associated stress in trying to manage her affairs. Thank you ?
May 2023 by Google user
The previous review, stated, 'Professional is a must' , exactly how I would describe Jahmeina's approach in supporting and advising customers. She was warm, informative and a breath of fresh air, on a day where that's exactly what I needed, given my mother's ill health and the associated stress in trying to manage her affairs. Thank you ?
April 2023 by Greg Miller
Not enough staff. Waited too long and just had to give up, no hope of being seen any time soon.
February 2023 by shilpa rajan
Very poor customer service .. long waiting and the person in front desk take ages to answer a customer ??.. if you have a whole day is to waste please do go there .
November 2022 by Keeta Ren
Standing up and waiting in the line for 'help and advise' for 15mins. 2 people where infront of me, 1 being served and the other waiting. After the person being served had left, the person in front of me had been served. After the person infront was served, the worker had informed me that her collegue will assist me shortly. Waiting in the queue for another 10mins after realising, a man that was waiting in the other queue is now being served by the collegue (Jahmeina) that was supposted to assist me next. At 16:25pm Jahmeina, did not even acknowledge me and what had seemed to be flirting with the male customer.I approached the security officer who happened to be a lot more helpful than Jahmeina. The security solved my issues and I left the bank passing Jahmeina and the male customer.PROFESSIONALISM is a must!! Regardless if you know a customer or not, that is a huge disrespect. The 2 school children behind me where also confused as they could see and also hear Jahmeina with the male customer, and decided to sit down.This behaviour put me off on going back into this branch.
October 2022 by Peter Ofori
Poor. Called back online and they fixed my query. They said in the store I should just wait but I came back home and called online and they told me I should?ve been able to change what I needed in the branch
August 2022 by Thanos K
Smelly and dirty place. Staff very rude. Unbelievable that this establishment exists and Halifax should be ashamed! Avoid at all costs!
July 2022 by Seyi J
Niro (if he even told me the correct name) gave the incorrect advice and was very rude. Do not recommend
October 2021 by Abdirsaq Cumar
This is one of the un profesional poor service bank in UK. the brixton branch SW9 7DE officers working there are very rude all of them. There is no any customer service they give you they talk to you like I don't care. These bank officers need to be trained for how to give customer service
August 2021 by Abdullahi Fakhradin
It's amazing you can apply for a youth card online in minutes for any age group. Applied 2 mins ago already got all my account details
January 2021 by Abeba Flower
They don't have respect for customer.we know it's hard time for as,but at least "BE KIND"
January 2021 by Natalia Henao
customer service is very rude and treat you very badly
