January 2024 by Nikky B
Went to purchase some jeans for my sons as they ripped theirs playing whilst we were out ( around 11:30-12pm found a nice pair for £8 problem was they only had a 1 in the right size for one of my boys and no other sizes, they were either waaaay too small or waaaay too big. Had to ask and hunt for another pair of jeans to fit my other son. They just didn't seem to have a large variation of sizes for young boys.
January 2024 by Natalia Ampomah
Best h&m locally. I try not to go in because I always end up purchasing something I didn't intend on buying. Staff at tills are polite
January 2024 by Corl
Went to store today for some gift voucher. Whilst the new self service tills were empty the queue for counter service was horrendous with two staff members only. The lady shouted out something like please use the self service if you are paying by card. No one moved, I said can I buy the vouchers with self service as I would be paying by card, I was told no. I promptly left. It is getting very annoying going into these stores that have created self service counters but for certain things you still have to queue and there are not enough staff to be on the tills.
December 2023 by Olga Beglova
Too bad there are no fitting rooms
December 2023 by Sarah Engeham
Love this store its huge and has great choice and bargains to be had. Also has an excellent home department and the kids section is also fab! My daughter and I were so pleased to get matching Gremlins jumpers.
October 2023 by trademark tee.
The worst branch I?ve ever been to. Staff and security are very accusatory and need training. I?ve been in there multiple times where I?ve seen them accosting people, simply because their self-service/alarm system isn?t up to scratch. It?s not what you say, but how you say it. Learn basic manners.
October 2023 by Maria Tim
Staff are unapproachable despite there being many staff on the shop floor. Very abrupt when I asked to help with finding an item which was showing as instock online and by checkout lady but shop assistant said it wasn?t there without checking the store room. Despite me telling him that I?ve checked the floor sizes already.
October 2023 by Niall The Aesthetican
Fine if you're looking for womens clothes, everything else however. Leaves a lot to be desired! The homeware section, is just rejects from everywhere else. I'll go to tkmaxx instead
September 2023 by Sam Hughes
Swimwear practically completely hidden away in corner by the stairs...
September 2023 by Vivian Charge
Loads of lovely stuff. Shop was empty. Extremely tidy well set up.
September 2023 by Black Swan
Absolutely disgusting service from H &M Brixton, I attempted to return an item which was faulty for a refund or exchange for the same item. A team leader named Nair Furtado refused to accept the return/exchange and further more accused me of having tampered with what was a manufacturing problem. UNBELIEVABLE to accuse a customer of something like this. She needs training on how to resolve issues not make a situation worse!
August 2023 by Mark Whiley
Love the huge variety in this store but I didn't expect to be literally taking on the job of the sales assistant. This goes beyond any self-service I've seen in any shop.The cashier just pointed me to it not really giving me an option and you had to do everything from scanning to removing security tags and hangers to folding clothes in a tiny space.This is not a shopping experience, this is a job you pay for. Pay some staff H&M or prioritise convenience in self-service rather than your profits.
August 2023 by Tyesha Lewis
Informative staff and a good variety of sizes
August 2023 by WrxithFN
The security guard didn?t allow under 18?s without a parent. I believe anyone should be allowed to enter a shop under 18. ????????
August 2023 by Laura Litam
This store consists of two floors. I love that this branch is organized and they usually have clothes on sale. Not crowded too.
