September 2023 by Paula Garcia
Went to open an account this morning only to be told: do it online as we don't have enough staff?? Very bad from the managers! I want to be served by someone not a machine! Can you stop forcing us customers to use machines, online etc!?? Its my money and you are a bank I decide how I want to be served! Stat away from Nationwide!!
August 2023 by Laura Litam
I just dont have a good experience with them. I remember making an appointment with them to open an account and we went there on the said schedule. No one was there to attend to us.
May 2023 by Stockwell Jonny
Always helpful. Were responsive when my card got retained by the machine and held onto it so I could come and get it ?
March 2023 by Marios Christodoulou
I love Nationwide. Much better service than the big 5 banks in UK. I also love the app. Easy to use and getting better. Sometimes, you still have to use a card reader for new payments and they can be fussy with contactless; but it's for cudtomers' security and this can only be a good thing.
January 2023 by Lynda Newell
Nationwide bank is in Brixton
December 2021 by skylar blacc
Bad training of staff confusion all around no delegation of the team or the bank within hours
August 2021 by Sandra Losi
Went there this morning . Wanted to put some money in to my account . Only one customer was inside the branch , who was served by very pleasant lady cashier . Unfortunately cashier , young black guy , that served me had very unpleasant attitude . First told me why I?m not using self service machine , I told him as is no people in the brunch I though it would be faster use cashier , as the amount I want to put in , I would have to use machine in 2 attempts . It Was no thank you, no please . He basically served me with attitude , that makes you fell his doing you a favour . I think some training would do good for him .
July 2021 by Jonathan Jones
Excellent service from Jonathan Jones
July 2021 by Thelma Miller
I am very pleased with the service at Nationwide Building Society situated at Brixton. My branch at Peckham closed down, do did Camberwell, Walworth Road, so I hope Brixton Branch will not shut. The staff are very helpful and polite which is very rare. I do hope that they keep this up
July 2021 by esther obasi
Couple of week ago I was at the bank for transaction one of the staff so embarrassed meSome days after the manager called me to apologise and I received a written apology from the staff as wellAm pleased for the action taken
July 2021 by MG GAHEIR mohamed geheir
Last time when i visited Nationwide the staff helped me and I am very happy with their services.
April 2019 by FionaR-129
Very poor bank they close my account when I made them aware of money has been taken out of account a very terrible to bank with it has gave stress and high blood pressure banking with bank it has had customer quick hang up the phone the staff don't what they are doing behind desk cashiers are confused and look lost I will never bank here again
January 2019 by OmoteniolaE
Can be very busy, creating long cues, good services of machines, but there need to be more machines.
December 2018 by dean hornibrook
very rude stafff especially the lady with pink nails was being awakward as possible considering ive been with them for almost 20 years if ur gonna bank with this outragous bank pls go somewhere else you will be wasting your breath and i will be taking this up to the highest level possible biggest waste of time honestly i would of got better service in a prison not good guys sort it out or sack thst woman behind the desk im furious
December 2018 by TeniO-2
Cues are ALWAYS long, not enough machines and processing is too slow, it needs improvement...
