January 2024 by Rose Hand
Walked in as my glasses had become loose - I was expecting to have to wait/make an appointment but my issue was dealt with and resolved really quickly by Haneen! Really friendly staff :)
January 2024 by Kjay
I just wanted to take a moment to express my heartfelt gratitude to the entire team, with a special shoutout to Hayayda and Nadiya.They went above and beyond to make me feel incredibly welcome and ensured that the entire process was lightning-fast. Their exceptional service truly made a lasting impression on me. Thank you
January 2024 by Adil Mohammed
Halim was the best at helping me with my glasses and collection. Top tier customer service from this young man!
January 2024 by Mado Mokake
Yasmeen very helpful always help me when ever I come downTo store she is A star very kind and polite and Humble
January 2024 by Shereene Carnegie
Excellent customer service received from Nhyira. Thank you for your patience and consideration during my glasses appointment.
January 2024 by Reviews Wali Sarkar
Nhyira was really helpful and a very nice man he helped me with my glasses. Halim aswell was very lovely. What a nice duo!
January 2024 by STAMINA
I had wonderful experience from the second I stepped in. Both my daughter's glasses needed mending, Alexandra confidently reassured le that she can fix them. Few minutes later, Alexandra came back with the glasses looking pristine and compact. ?
January 2024 by Gary Stewart
I had the pleasure of dealing with Saray who helped fix my glasses, even cleaned them! They looked brand new!Saray was very friendly & welcoming, a lovely Specsavers with a lovely team!
December 2023 by E me Dot
I had an incredibly disappointing visit for an eye test recently. Throughout the appointment, I received no explanations or guidance; it felt like their primary goal was solely to extract money from me. Upon payment, I was attended to by an individual named Konon. Regrettably, his customer service skills were non-existent. His demeanor was rude and patronizing, leaving me feeling extremely uncomfortable. Each time I asked him a question, his responses were curt and dismissive. This experience has left me with no desire to return and has prompted me to seek another optician for future appointments.
December 2023 by Annabella Ramos
I was satisfied with the service at specsavers, Brixton . Everyone was friendly and welcoming & helpful. Advice & information during my eye check. Also I thought I would be waiting awhile for my new glasses to arrive, as xmas was coming up, but to my surprise & delight. I didnt wait long at all. Happy with my new glasses.
December 2023 by Heidi Sternberg
The service at Brixton was really good albeit being very busy. The reading glasses were great I was not able to read so well for a long time, unfortunately, I lost them just after a few days , so back to my cheap over the counter glasses.
December 2023 by Molly Nichols
Thank you to Ali, Marie and Faiyal for helping me efficiently with my contact lens issues when I visited the store a few weeks ago - I have had bad experiences at other Specsavers branches but the Brixton branch team were excellent.
December 2023 by Max Alencar
My wife took the test and bought the glasses. We were very well attended to by a girl called Saray, and we had a great discount. Thank you for all your attention Saray and Kade.
December 2023 by Chris Wicks
Great service from Halim today - he was on greeting duty and dealt with my query himself without handoffs. He even spotted and resolved an instance of a data quality issue (duplicate account) which is endemic at Specsavers due to their systems being rubbish. 5 stars to Halim. However typically the experience here is fairly poor, with multiple hand-offs, duplicate accounts, lost records, and long waits. So 4 stars overall.
December 2023 by Local
I received great hospitality from Halim today at Specsavers?s Brixton, he helped me with all my enquiries and managed to provide me with contacts in a short amount of time. Great service!
