January 2024 by Mark WALCOTT
Jasmine was very professional very informative and a pleasure to talk to.
December 2023 by Will Boyd
Really easy and efficient getting a replacement SIM card
December 2023 by Alejandra Mendoza
Amazing help and service , Grace help me so much , I was very struggle to sort out my situation and she push hard to help me , im so grateful, thanks
December 2023 by Mitch Grimstone
I have been back three times and still they haven?t been able to sort my phone plan. Systems were down when I went for the third time. I was told they would manually set up the plan then call me when it was ready still waiting on a phone call. Rang over 15 times no one answers the phone.
December 2023 by Gabriele Estafanous
Had problems activating Roaming. Had been to a different branch a couple of times without success.Brixton Three was very friendly, helpful, efficient and solved all problems.Thank you!!!
December 2023 by Joe Newman
Unbelievably incompetent and disinterested staff. I was sold a product that didn?t do what I was told it could, and when I went to get a refund I was met by staff who were disinterested and completely incompetent, with no understanding of the returns policy. Meaning I ended up going to the store THREE TIMES to process a refund, spending about £10 on bus fairs
December 2023 by Christine Pitham
Was in the Three shop in Brixton this afternoon and was seen by Sabit one of the sales assistants. He was a very polit and caring and helpful young man. Very efficient.
October 2023 by JuiceBoy XD
Cumbersome, unprofessional and difficult customer experience. Some employees here have no idea what they?re supposed to be doing. Add to that the non existent customer service and you?ve got a real recipe for bitter disappointment. I wish I didn?t have to say these things and I hope they see this and act on it.
September 2023 by Betty Gonzales Argote
The truth is I am very happy with Mariana's attention, she really explains the contracts very well and is very honest. I felt very good. She is an excellent advisor. I will continue to keep the store full.
September 2023 by Sundus Durrani
Very helpful staff at Three Brixton! From store receptionist to manager to sales staff, everyone was extremely well mannered. I was assisted by Mr Erin today, he was very professional and made my experience very valuable. Thanks!
September 2023 by Ibrahim Aplus
I have been a customer of three for eleven years. I visited this store for a replacement SIM card recently and my experience was good so far with the customer serviceThe only reason i deduct two star was because the seats are insufficient in the store and customer have to be standing around waiting to be seen . I have to give up my seat for a guy with a baby that arrived shortly after meI was seen after half an hour of waiting
August 2023 by Aracely Schumer
I have been a client for more than a year, my English is not good and that is why I always ask someone who speaks Spanish to understand each other better, the problem is that in customer service there are barely 1 or 2 people who speak Spanish and in different shifts .. .. when I go to the store there is always a huge queue of Spanish speakers waiting to be served and we can easily stay a whole morning or a whole afternoon and when these Spanish-speaking people are not there, those who speak English simply ignore you and send the public away English-speaking, it is a pity this attention, they should be placed. more staff who speak Spanish to improve the service at least in that area! I still haven't resolved an incident with my billing!!!
August 2023 by Jose Enrique Usina Chancusi
I just visited the Brixton store and I was been served from a wonderful young advisor called Wilmar, he was very helpful and he helped me with what I needed it. He was polite and pleasant. I recommend the store, they are warm and helpful with a great customer service
August 2023 by Aydee Casta?o
Grace was really helpful and gave me an excellent service through everything i needed. Very nice and patient.
August 2023 by Luis Davila
I was with Wilmar it was very excellent, thanks a lot for you hello im so happy With my New Phone