July 2023 by AltBren
V fair prices, great service. 10/10
March 2023 by bodan daniel Ion
The worst ever unprofessional team in building depots.I am a builder for almost 10 years in London.Never found so unprofessionals and arogants staff in any builder depots in London.Simon the counter boy anf his team awaful behave they act like they own the company .I hope someone from top management will read this review and gave them a nice costumer service training acorrding 2023 standards.I was apply to open a trade account with Acrelane but no thank you.Horrible staff horrbile costumer experience!!!!
May 2022 by Paul C
Very helpful team, quick and efficient.
February 2022 by Elsa Money
I was recommended acre lane timber by a friend for a project, and requested a piece of 2x1 PAR timber at 2.4m and sadly discovered once at my studio that the piece was cut 2cm short. Unfortunately this is extremely inconvenient and I will not be returning to this wood store. Rated 2 stars for each cm missed.
October 2021 by Peter Schmitt
The service I receive is fantastic. I have confidence that Mike will find the timber I want at the right quality and at a good price, offering suggestions on what best suits the application. His advice is always practice and helpful. Mike goes out of his way to find what you want. If a particular moulding isn't available, he offers ways to achieve the profile with standard sections. I also like to patronize a family business, since I believe you receive personal attention. I have used Acrelane Timber off and on for decades, as the need arises.
August 2021 by Skippy Young
Rude staff member. Impatient and unhelpful over the phone. The quote for goods which were eventually purchased at a different local company were literally double the price of what I paid! Somewhat shocked!
June 2021 by Sarah Lovett
The electrical place I find generally hostile and unhelpful, they cannot cope with anything not in the catalogue. They seem to think the public are all idiots and sourpuss face is the worst, she loves to say no and can't think outside the box. Timber yard is fine.
March 2021 by Rob King
Called in with measurements for 4 shelves. The gent on the front desk couldn?t have been more helpful. He quickly found some great, thick plywood (doesn?t even need painting) in the offcuts (much cheaper) and showed me it to make sure I was happy. He then cut the shelves to the exact sizes requested in only a few minutes. Also gave me an extra panel! Will definitely be back for my next DIY job.
March 2021 by Ellen B
Friendly staff. Bought trellis and seems to be good quality and decent price.
March 2021 by Inguss Pride
Very helpful guy Camil, best attitude ever.Enjoyed the service trough toigh times all the way trough. Amazing experience like mcdonalds drive trough, order timber get it delivered in minute,
