December 2023 by Dewi Herman
Came today to pick up prescription,The woman on the till was already in bad mood.Asked for my name, I gave it!Asked for my address, done!Wrote down DOB, done!Stil couldnt find my medication,Then asked to write my nama again but her pen didnt work, then she got angry, whos fault was that??Then shoutting rudely for my name again because i have ?3 surnames??? Whaaat??Then the other woman interfere with saying because I have ?3 surnames?. How ridiculous that was. If all my names were put in surname section, then blame whoever wrote the preceiption!Will not ever go to this parmacy again and will tell ?the world? of their rude behaviour.Maybe the ?workload and the pay not to their satisfaction.I think im doing them a favor!
November 2023 by Etienne King
This pharmacy has to do better. The customer service is sorely lacking, and relative to neighbourhood pharmacies, their prices are high and their meds understocked (I?ve been repeatedly told they did carry various run-of-the-mill prescribed medications). The other day I went in for some gauze after an accident and they did not have it. No gauze? In a pharmacy? All they could offer me is adhesive tape and large cloths. I don?t even know how this place stays in business, honestly.
October 2023 by Alireza Pirasteh
I am a sick man who has got epilepsy, PTSD, arthritis & a deep depression so I have to take loads of medication everyday I just wanted to state that the manager is very professional kind pleasant & so are all the staff I won?t go to any other chemist because I have not been looked after like them. Thank you
August 2023 by Laura Litam
They are an okay Pharmacy but them and Brixton GP tends to have a lot of communication problem
August 2023 by Donya Yavari
Staff had no empathy when clearly emergency supply of contraception could have been provided given it wasn?t my fault I hadn?t been provided it and it?s a repeat.
July 2023 by Dean Kincaid
This Day Lewis has helped come me to terms with what I am going through, made me feel like I can fight this thing! They are always happy staff, who are very efficient, especially Christine. They always brighten my mood. They truly add a personal touch
July 2023 by Karin Scherer
Their delivery service is just a fairy. They drive past, claim nobody is in but I was actually at the window. Best to forget this. However this was just 1 driver and today all was delivered by the most helpful driver. Thank you
June 2023 by Katy Popa
Called them to ask for a medication if it was for free. I have been told yes and when I arrived there they told me they don't. However, they sent me to another one who was the same company as this one. Meaning that they all have to do the same thing. I felt that due to the ethnic difference, sometimes they don't want to help us. Please be aware of who are you hiring.
May 2023 by Emily
When your pharmacist and your gp communicate effectively with each other and with you, to act quickly because they understand what you need...this is how it should work. And do rarely does. Thank you!
April 2023 by Alice Logan
I just went here for help getting my prescription as my pharmacy is closed today and they could not have been more kind and helpful. Thank you so much to the man and lady I spoke to!
February 2023 by Family Hategekimana
It's been my pharmacy for over a year now. they've been very helpful from day one. i've had a situation where i've run out of my insulin but they helped me while i was waiting for my prescription to come through.
February 2023 by jon nall
If I could rate this pharmacy -5 stars I would. I've been purchasing pre-payment certificates for 4 years or so now. I've been collecting prescriptions from pharmacies all around the country and never been asked to show my certificate. I sign the declaration and if I falsify/don't have a valid certificate, I know that makes me liable to prosecution. However today, I was asked to show my certificate at this pharmacy, despite having been collecting my prescriptions there for the last 6 months and never being asked.I was a little upset by this and asked the reason, as I found the inference to be that I was a liar and a thief. I asked if the shop was under new management, while trying to sift through my email inbox to find the certificate. The reception told me to provide it next time, but the manager came from around the back of the counter, snatched my medication out of my hands and said no, certificate, no medication. I was totally shocked that he would withhold my medication. He said well if you have a valid certificate, I don't know why you have a problem showing it to me. Again inferring that I'm a liar and a thief. I told them that this incident would be making its way onto Google reviews. Once again I started to sift through my inbox to find the certificate, then the nice receptionist came out clearly told him how out of order he was being and gave me my medication. Then, they were then all incredibly apologetic. Well I'm my opinion, empty apologies change nothing.I'm attaching my pre-payment certificate. I hope you're happy now.
February 2023 by Kieran Mansfield
Really helpful and friendly pharmacist! I arrived 5 minutes before closing and still happily talked me through some useful information regarding my medication
January 2023 by Hugo Patrick Zamora
I sent my partner here to buy potassium permanganate as it is extremely helpful in removing even the worst sore throats.. ideal for gargling and killing viruses and bacteria.. this is our basic remedy for worst sore throats in Europe, available at every little pharmacy just like butter is in every convenience store.. my partner clearly showed a picture of potassium permanganate but got a normal potassium instead - a diet supplement to eat ????? What a waste of time and money. Do you really have no basic medical products available in this country?!
January 2023 by Sue Taylor
I am new to this pharmacy and find the staff to be friendly and helpful.I have had good advice from the pharmacist about my medication, I also had my booster jab there which was easy to book and I was seen on time!I like that a text is sent to me saying that my prescription is ready to collect. Also, I was informed about the collection point (inside and outside the pharmacy) which I have now used, it is a great idea.Overall, I am very happy with the service provided.
