October 2023 by Sophara Miller
Unhelpful, horrible customer service. Wanted to open an account, will look for another bank.
September 2023 by Lukas Rackauskas
Just close this branch already as it is not fit for purpose anyway. Opening time 9:30am, but paper in the window says ?staff shortages, we will open 10:00am?. Line of people builds, everyone waiting in the rain, including elderly. At 10:01am member of staff swaps the paper in the window ?staff shortages, we will open 10:30am?. Not a word to 15 people outside, just knock on the glass and pointing new poster. Appalling.
May 2023 by Glen Washington
Heard the bank got robbed from tiktok???
April 2023 by Karan Patel
Lloyds bank has been offering service in the banking sector. They are good when it comes to supporting their customers. It?s simple to open account here with secure service.
October 2022 by Enzio Marianas
Great customer service and efficient.
August 2022 by Samira Mohamed
Worst customer service , And rude stuffs
July 2022 by David neves
it is always closed. Fourth time I go and it's closed. Ridiculous
May 2022 by James Lloyd
Avoid. The wait time Is ridiculous! Every time I go there it takes me one hour to finish what I need to do. Horrible customer service.
November 2021 by Ruben ?Lec? Lecea
they close for brunch time and they don?t advice about that. after 4 banks in central london that they are opening late specially today some of them i don?t know why or close. it is the worst costumer service. they don?t take care about their costumer. they don?t respect the opening hours and they don?t advise or if they do with a paper in the door not online so annoying.
October 2021 by Ruben Lecea
they close for brunch time and they don?t advice about that. after 4 banks in central london that they are opening late specially today some of them i don?t know why or close. it is the worst costumer service. they don?t take care about their costumer. they don?t respect the opening hours and they don?t advise or if they do with a paper in the door not online so annoying.
August 2021 by Adam Simon
This branch is pretty grotty. I'm disappointed they are unable to help with identity verification even for a long-term customer... At least they were polite to explain this.
September 2020 by Bilal Zaman
Went in branch for some general information regarding foreign currency accounts and the member of staff (Ahmed) was really helpful and knowledgeable with the information he provided me. Was in a rush and he helped me with my enquiries quickly and smoothly. Great customer service !!!!
October 2019 by dean hornibrook
This bank no word of a lie is the best bank i have ever come across i am autistic and the manager and all her staff deserve a medal i have a problem with understanding paperwork and they have shown me ways in which suits my needs theres been times where ive made silly mistakes on my paper work and it was dealth with professionally and according to my needs
November 2018 by Rai Ray
This bank is fine. And yes itâ??s small, yes the queues can be long at certain times of the day but this is the same for every bank in Brixton. I experience the same level of wait time and great customer service in Barclays, Halifax and Santander itâ??s not the lack of staff itâ??s the mass amount of people who live, work and pass through Brixton. Those who have a problem with it should start using the not so new deposit machines or go to one of the next branches such as Streatham Balham or Clapham or potentially use the telephone banking system or the app always whinging.
July 2018 by Tomas Bajoriunas
the worst branch ever, and its not a complain to the staff who works there, poor guys doing the best they can, unfortunately dumb management of bank don't wanna invest in more people who could work there. I've been many times there and always only one cash deck is open, and there is a queue until the door. The instant deposit doesnt work either. I had to wait 40 min to put money in my account. Sorry but I am gonna look for another bank. You have sh... loads of money so maybe its time to invest into your branches and get some staff... You are first to charge for almost anything, but the money that you make from the charges probably lands in your big fat wallet....
