October 2023 by Jon K
This is a 5 star review for Ola on the checkout.I regularly choose to queue in his lane even if it?s not the shortest. He is so friendly and is always smiling. Quite frankly make me feel good. It?s always a pleasure to recognise people who are good at their job. He?s a real credit to the store and Tesco.
October 2023 by Graham
Good selection of food household goods etc but whenever I go there the self-service trolley tills are closed.
August 2023 by slym
I've been shopping from this Tesco for almost 20 years and no once in my life I ever return anything except today. I bought a smoothie and realised one of the bottles were already opened so I decided to drive back to the store and exchange it. when I reached to customer service desk a short black lady with glasses and short hair told me the till was closed so I asked to speak with the manager she said the manager wasn't present and that she's a cleaner which its turned out to be she was in fact the store manager, she got so upset because the query was so simple all I wanted was to exchanged the smoothie but she kept on saying she's not the manager and I should return tomorrow I refused who have the time to drive back and forth over smoothie. She needs to get fired because clearly she's not there to offer any service to customers. She lied about her job tittle like some scare little girl and messed up my evening over something that could be easily sorted out.
August 2023 by Loony Comedy
Could be better, but could also be a lot worse! Just a little bit like life itself... ?
June 2023 by Chriss Njay
This Tesco is always nice to come to but it is not local to me. I come here for their lactofree products. This is not the same as dairy-free. They only had lacto-free butter and milk which was very disappointing as I wanted to make a cake. It would be nice if they expanded their range to different varieties of lactofree cheeses, yogurts and butters/ creams. It really would save the guess work and having to go multiple places.
April 2023 by Mariel Nickolas
Not the worst Tesco`s I`ve been to.Not the best either. Staff was tired or bored or on the verge of screaming in your face. Shelves weren`t stocked, I had to go to other stores for the things I needed. At least it was clean.
April 2023 by Tewodros Debas
Tesco superstore was great!Tesco superstore have everything except for meat because meat is only found in TFC .
March 2023 by Mindaugas Gutauskas
This Tesco is managed very badly! Always massive queues. Customers Service non existing and everyone working are the unhappiest and the slowest people ever. Must change the management! Have a look at other supermarkets in the area
March 2023 by Salvatore Esposito
I like Tesco products and variety but I Ve experienced often problems with prices at the till. Maybe they just don't pay enough attention to these kind of things but if you don't do it as well you may need to pay more. As a personal advice ,pay extra care to the prices when you scan your items.
March 2023 by Paul Colwell
Very nice staff.. and got lots off with my points and offers.. and flowers are great ..
February 2023 by Tony Isaacs
Queues are the only thing that might bother you here. Well stocked store and loads of discounts for clubcard purchases. I recommend Tesco's superstores for your big shop and collect points that pay. Not just to add items to your shopping. That's why I choose Tesco over Sainsbury's.
January 2023 by Linda HEGARTY
I had the best experience in this store on December 22nd. I managed to get my entire Christmas shop. I was lucky enough to meet Pauline who was my check out assistant. She is amazing, so friendly and patient. 5 ? customer service at such a busy time for the whole store.
December 2022 by ron chilton
I've used this store for over twenty years now and on the whole, it's been excellent.My only concern is the amount of checkouts open at any one time.There only ever seems to be two or three open and queues often stretch along the aisles.The staff working the tills work extremely hard to get the goods through but it can still be a long wait, especially if customer's are bagging up their goods also.May I suggest an express type checkout where no bagging by the till is allowed?I put my items straight back into the trolley and bag up my items outside by my car.I can get a trolley load of goods through and paid for in less than five minutes....With the help of Ola, of course who is like a machine gun when it comes to scanning items!Which brings me to my last point.Ola is an absolute gem. Always smiling, always friendly, always says hello to us and is always open to a bit of friendly banter whilst we're loading our goods.We always head for his checkout as he seems to have a natural gift for brightening up your day, no matter how bad it's been.Staff like him in any industry are hard to come by.I hope he's appreciated. He's one of the reasons why we enjoy shopping in Tesco Acre LaneAll the staff work hard but Ola pulls out all the stops when it comes to customer service.Keep up the good work everyone and here's to the next twenty years! ????Regards,Ron & Maggie. x
October 2022 by Robert Harrison
HelloI wish to make a request for improvements to your bicycle park at your superstore in Acre Lane BrixtonI cycle to this store 2 or 3 times every week and I am really stressed out about your lack of investment in the bicycle park.It is too small for bicycles with pannier bags of heavy shopping.It?s located in the wrong place - at the entrance where all the pedestrians are entering the store , this makes it very difficult arriving and leaving the storeIt?s also not secure enough to leave a bike which in my case is worth thousands of pounds ££££We are all encouraged to be more green and use less car transfers and so you should be encouraging cyclists and making the experience less stressfulMay I suggest a new area for bicyclesCoveredNearer the main entrance where security personnel can keep an eye out for bike thievesThis space would take up no more than 3 car spaces in front of your store
August 2022 by T F
2 tills open out of 8. What a superstore
