July 2023 by Stefania R
Such a shame but this and its sister branch in Bromley South are always filthy. I love the coffee at Nero, but I seldom sit in as there's never enough staff to clean tables. Both shops look like they've seen better days. Take away only is my advice.
December 2021 by Thomas Ormrod
Great at taking your order but no so good at putting the order together. I must say, on this occasion the problem was rectified very quickly.
December 2021 by Kate Smart
Very busy place, but staff works quickly and organised.
December 2021 by Joan
I like this place. The coffee is good and the staff are friendly and efficient. The place needs freshening up though, hence 4 stars.
December 2021 by Chrisnvan Crouch
Lovely staff!! Even though they're rushed off their feet dealing with long queues they're still helpful and friendly.
November 2021 by Gi Tate
I love that you can drink coffee from a proper cup, no waste. It has a wide window and, in cold days, you can snug inside and watch the world goes by...
November 2021 by Barbara Smith
I enjoy eating here or having a quick coffee.Nice atmosphere
November 2021 by Tassa A.
Not clean at all even if it is not busy. STaff seem not happy to be there so not felt welcomed. Not coming back for sure.
October 2021 by LizI106
Always been a big fan of Café Nero coffee and snacks, but today, the standard of cleanliness is shocking! The staff are great, friendly and eager to please (even tho they?d run out of oat milk), but before I sat down, I had to clean the table myself, even tho the cleaner didn?t make the wood look much better, and the ripped leather arm chair was covered in crumbs. I decided that was a better choice over the cloth arm chairs which look like they?re carrying a disease! Shameful!
October 2021 by Chris Jenner
Seemingly insufficient staff. Tables not promptly cleared. Truly horrible luke warm, tasteless hot chocolate.
October 2021 by James Rucci O'Brien
Coffee and service good. It just seems rather dirty with cups etc piled up.on tables.
October 2021 by Duncan R
Decent coffee, not crowded, freindly staff.
October 2021 by Richa Kalia
Friendly, warm indoor and sunny outdoors
September 2021 by Richard Palmer
Great staff fast service. Nice and clean good coffee and cakes.
August 2021 by Jan Arden
Need more staff to keep place clean and tidy. Service was good. We'll situated. However tables were filthy!