November 2023 by Grace M
We were served by a man called Alan. Alan was really helpful and patient with my son who is special needs and extremely active. He interacted with my son and provided us with a really good service.
October 2023 by Graziella Memoli
We were served by a man called Alan. Alan was really helpful and patient with my son who is special needs and extremely active. He interacted with my son and provided us with a really good service.
October 2023 by Raghavendra Subba Rao
Good quality shoes but fewer options
September 2023 by amelia v
Really awful service. Booked an appointment online, walked in and all the staff on the floor that weren?t busy went out the back. Was waiting for 20 minutes and someone who just walked in got seen to STRAIGHT AWAY , finally someone came over and got a colleague to come over to us. He didn?t measure my child?s foot flat on the floor so wasn?t accurate whatsoever. After he measured my child?s feet, he walked off and got someone else shoes in their child?s size??? We left empty handed in the end. Awful awful awful. Go to beckenham instead!!!!
September 2023 by Steve Tricker
Bromly clarks were not the best we waited over 20 minutes and they kept dismissing us when we asked for there help. but the Clark's in Beckenham were way better they gave us full attention to our selection and we were out in 7 minutes lily was so reliable with our chois.
April 2023 by Roger Cappy
Got exactly what I was after and even better 50% off! Attentive service and good range of shoes.April 23: Mens section much reduced. Staff helpful.
April 2023 by Pauline Brewer
5 star service in children's department. For some reason, this is on the top floor. Long wait to be served, I appreciate that with children this takes longer but there is nothing to amuse the children with whilst waiting. Quality good, but pricey.
April 2023 by Tanya Dilley
Awful!! Turned up just before 4.30pm at Clark?s, Bromley today (Sunday) to get my 2 year old daughter fitted for new shoes, only to be told the Children?s department always closes at 4.30pm on a Sunday. However they are advertising on Google and on the shop door that they are open until 5pm on Sunday. What are they doing?!?! For over 30 minutes until 5pm they are apparently tidying shoes in that department and not serving customers. I?m sorry but that is not on if you are advertising as open you should be. Another family with two kids arriving after us were met with the same disappointment and inconvenience.No excuse Clarks Bromley. I am sure I am one of many frustrated customers and I cannot believe Clarks Head Office allows this?! Or perhaps they are unaware.
March 2023 by Jay Jay
Manager may have been having a bad day but was very rude! She also had a very clear distaste towards non-white customers. Upon leaving the store I was asked numerous times whether I was okay by others that witnessed her poor customer service. I love Clark?s. As a nurse I buy their shoes regularly, but unfortunately I don?t think I will make another purchase.
February 2023 by Mark Willetts
Went in for a pair of shoes and came out with 3
February 2023 by Alba ?albycali?
Quality in shoes and confortable as well for grandparents.
January 2023 by Trina
Always great service here even at painfully busy times like back to school - would be five stars if more shoe varieties were available per size
December 2022 by Chris Mitchell
The Manager was pompous and obnoxious!!!I bought my wife a rather expensive pair of knee-high boots. She had worn them 3 separate times and then today she noticed that the stitching was coming apart at the front of the boot. I took them back to this Bromley store today with the intention too return them and request a refund or replacement.Going upon Clark's impeccable record I didn't see that there would be an issue.When I presented the boots in their original box with the receipt before the manager "Jeff" the conversation got rather heated very quickly. I pointed out that these shoes were only 4 months old, and he became very smarmy and smug. Then told me he was only going to offer me "as a goodwill gesture" half the value of the boots in the form of a voucher. I pointed out that I wished to have a full refund because I didn't wish to shop there anymore so a voucher would be useless to me. He refused point blank to refund me my monies, so I left.I felt the manager "Jeff" was insulting my intelligence as the boots were clearly faulty and at only 4 months old were not fit for purpose. I will say this, Clarks has always been my first choice when buying shoes. I have two very young children and I replace their shoes every couple of months.I will not put up with this sort of flippant, smarmy and slapdash attitude. Therefore I will not be shopping there again.This manager "Jeff" was an extremely rude person with a bad attitude and even worse manners.Good day.Mr. C a Mitchell
December 2022 by Mathews Varghese
Friendly staff.Very good, customer service.Went there with someone with a slight disability. Very helpful staff.Thanks.
October 2022 by Paul Miles
Loads of shops. Loads of parking.I felt totally safe. Unlike croydump
