January 2024 by june mills
excellant knowleldgeable service and very friendly made my purchase a pleasure Laura and Brandon are a credit to the company
January 2024 by ilayda ilkucar
I just wanted to go and check what type of matress would be suitable for me as i have a lot of back pain and wasn't planning on buying anything yet . Ian helped me check which type of bed would be the best for me and was amazingly helpful, explaining and showing which bed would be suitable so i bought the bed . I am thankful for his help. Hopefully it will be good for my pain.
January 2024 by Beyond World
Excellent service. Bought a bed and Tempur mattress with Tempur pillows. I'm super impressed at the mattress and pillows. The delivery team used are the star players, my property was not the easiest to deliver, as my place has a metal spiral staircase, but they went above and beyond to get it upstairs.One piece did not fit property on installation due to manufacturing error, it was non essential for the bed to work, but they made arrangements for this to be sorted without me even chasing it up and replaced the defected part.
December 2023 by Trudy Quinn
Laura was fantastic, very knowledgeable and patient. Brilliant customer service!
December 2023 by irakli esartia
It was a very good experience. Jason was great. Good customer service. He gave me all the time I needed,he offered me a pillow all the time when I checked different mattresses. As soon as I get into store he took me and my wife to scanning machine I love that, it helps you choose the right mattress. There was so many mattresses and it would have taken forever without it. He also offered water while we were waiting to process all documents. I had a great discounts because of the Jason, he tried to get all benefits I could have. I'm very satisfied. Thank you.
December 2023 by John S
My wife and I Met Laura and Immediately felt comfortable, she has a wonderful personality and With total professionalism she explained to us all the bedding we were interested in with clarity and precise knowledge of them all. and now we are looking forward to our new bed.
November 2023 by Pam Bates
Elsa was very helpful and explained things well. Did not rush/push me into any decisions.
October 2023 by Louisa Cheung
We plan to replace a new bed as a birthday gift for our daughter as she has grown taller. We have a very good experience to go to Dreams at Bromley.Ian is very helpful in our first visit though we only spent 15 minutes there. By the time we went there again, he greeted us warnly and invited my daughter to try the selected mattresses patiently. Finally we decided to buy it as Ian gave professional advice and answer our enquiries about the size, the drawers, the matresses and suggest the insurance coverage too.I would certainly recommend Ian at Bromley Dreams.
October 2023 by Sue Foxwell
Fantastic service,our Dreams ex0erienced Guide was Elsa.Absolutely lovely ,took us through the bed testing check with ease,recommended the best Mattress for our needs and explained all details clearly ,professionally but with a pleasant "" Bedside Manner" xxxxxxxxx.Would highly recommend this Store and in particular Elsa
October 2023 by Gerry Charles (Mouseski)
Excellent advice , answered all my questions, which enabled me to select suitable frame and mattress. I was also offered water as it was a hot day
September 2023 by Tomica Robinson
Such great customer service, Joe was fantastic, had so much knowledge about each bed and was so welcoming, his customer service was 20/19 can?t wait to go back !!
September 2023 by Helen Walter
Laura in the Bromley store was so incredibly helpful and very knowledgeable. She took the time to help me choose the right mattresses for the right price for me. She also helped me understand my payment options and organised a suitable delivery date and time.
September 2023 by monica courtman
Brilliant joe the sales man was so good pleasant and new his job nothing to was to much bother very happy with the service
September 2023 by Rosana Kehoe
I was delighted with the good service I was offered by Ian. He was very helpful and patient with all my questions. He was also very knowledgeable and able to give me the advice I needed to make my choice. I thoroughly recommend Dreams Bromley for both good service and good value.
August 2023 by Charles Champion
It was a very good experience. Ian was great. Good customer service. He wasn't pushy and gave me all the time I needed, and even gave me space to decide on my own. I love the scanning machine that helps you choose the right mattress for me. There was so many mattresses and it would have taken forever without it. The place could use with an air con system to make it a just a bit more pleasant.
