September 2021 by Robert McDougall
Return a shirt assistant manager very helpful
September 2021 by Lynette Noble
Lovely fashion, well made and reasonably priced for good quality. The clothes last. Helpful and kind staff.
September 2021 by Jana Benjamin
This is my regular shop. Love the clothes and the staff are extremely friendly and helpful. They offer excellent and consistent customer service .
August 2021 by ray hart
Really Good very friendly and helpful
October 2020 by Nicola Carter
I?m not normally one to leave many reviews, but credit where it is due? I went into the Bromley store on Saturday, have to say it is my favourite one and I have been to a few? the customer service received is always second to none. The crew are always friendly and very helpful and led by an outstanding Store Manager, Ang. I absolutely love the Fat Face brand. I purchased a dress on Saturday and, as always, looks great, great quality, great price and great service?
October 2020 by Graeme Eve
Great experience at the store. Covid 19 measures in place with super helpful staff. Great range to clothes even in my slightly larger size ?. Great store.
October 2020 by brunilda kopliku
I've been a return customer for a good few years. Won't be a returning customer after the service I received yesterday. Needed a good coat for this winter and as they were offering 10% discount at the airport I thought I'd get one there. I needed a waterproof jacket and I didn't have much time to look around but really loved a coat that I saw on the mannequin. Tried it on, looked waterproof and loved it so went straight to the till. I later realised that it wasn't what I thought it was, it wasn't waterproof. Took it back and the customer service I received was very cold, on the boarder of aggressive and completely dismissive. I liked the brand as I like what it represents but I with the customer service I received, I won't be going back. There's plenty of fantastic brands out there I can choose from. My suggestion is to work on your customer service skills as without the support of your customers, you don't have anything. Needless to say I'll be sharing this experience with family and friends who also are regular shoppers at your store.
September 2019 by O A
Been a while since I received a service this personal. The lady was so happy to help. Thanks Mam.
July 2019 by James Bostock
Greatteamled by an outstanding manager
June 2019 by Michel Archer
Like the kit. Really, really nice and professional staff
March 2019 by Chris A
Once in a while I find something great
June 2018 by Alexandra Tofful
My favourite store of all! Clothes are a bit expensive but very high quality, stylish yet still quite sober. Every single staff member is very nice and friendly, it is a pleasure to shop in this store!
March 2018 by Marion McHardy
Managed to get some lovely stuff in the sale today. Clothes are good quality but usually bit on pricey side. Have to mention the lovely helpful staff. 5 stars for them.
May 2016 by Alison Coombes
Shop has moved into the shopping centre.
