March 2024 by Katie Bleh
I don?t shop here often, but the customer service here has always (for me) been really bad. Not that they?re outwardly rude, but they make it feel like I?ve done something wrong if I ask a question or like it?s a burden to them, it just feels very clichey. My friend also had a really bad experience with this branch a few weeks back regarding a return and how an employee spoke to her in an extremely condescending way, but never any issues with the lakeside or Bluewater one, even the London ones are quite lovely which normally you wouldn?t think.
January 2024 by E Kazim
Absolute rubbish customer service ! I had a pair of boots which had lost a jewel they said they can?t do nothing but send another jewel out to me. As far as I?m concerned Kurt Geiger are a reputable company to whom I a regular customer. I was expecting an exchange of shoes. They didn?t give me that option said to bring the boot in to add a replacement jewel. So I left it at that. I went to bluewater they had said I can?t believe Bromley branch had said that to you if we have the same boots and size we do an exchange that?s our policySo thank you to bluewater Kurt Geiger amazing customer service and staff !!
January 2024 by Oladayo Ibayemi
The manager is very helpful.
December 2023 by Raquel Augustin
Excellent customer service from Martine! She helped me find the style of boot that suited my legs as odd as that sounds! Shame my size was not in stock but still amazed by the service.
October 2023 by Lily-Mai John
Shop - lots of designs to choose from. Howecer, Nice to many of the designs are rainbow influences - more block colour designs would be nice.
January 2023 by lizzie northam
Best place. Helpful staff
January 2023 by property diva
That dude can sell! I came in ?just to look? and walked away with 3 bags that I love. He was so polite and kept up selling in a nice way, I had no choice but to buy. Give that guy a commission. He?s super good.
October 2022 by Alexandra Reynolds
Always a great experience in this branch in Bromley, there is a really nice guy in there who helped me with everything I needed, to put together boots, handbag and card holder. Will be back at Christmas for another visit ?
July 2022 by The Good Good Life
Lovely staff. Excellent customer service. Amazing shoes
July 2022 by Aida S
Amazing customer service, I hope they don't close this branch as a lot of good shops have been closed recently
May 2022 by Tracey Mills
We haven't got any time. Will give them to visit next time. Thanks
May 2022 by Dorrett Blake
Bought a pair of shoes here for a wedding. Expensive, if not a little overpriced.
November 2021 by Jennifer Allen
Staff are very polite and helpful i always leave with a smile, have to say this is my favourite shop.
October 2021 by Lynne Scott
The most amazing shop and staff too
October 2021 by KayP
Great store with lots of shoe & matching handbag choices. Very helpful & friendly staff