February 2024 by Cal Orphanides
All I wanted was some ketchup but demanded I pay extra for it.
January 2024 by Fm4n1
Bromley Glades -Paid for a small McFlurry and got given half a cup full of slop.When asked could it be topped up a little please as there is hardly anything inside was then told by the Karen,?no thats what you get theres your 75grams?.Robotic NPCs unable to think for themselves who work for a multibillion £ company.Avoid with all costs!!
January 2024 by Marco Romeo Abarth
As always, a good option for quick and fun food, with different options for sandwiches and drinks. However, this particular unit leaves something to be desired in terms of organization. The self-service machine had no paper and did not hand out our receipt. Tableside delivery service was not available. And the order number screen in production and ready to be taken also didn't work. However, if you have patience it's a good place to eat, especially when other places are already closed.Kid-friendliness: Like all McDonalds, a suitable place for children.
January 2024 by Vacation11096484005
Awful manager think her name was michelle, gave dirty looks towards customers and kissed her teeth mocking me in a completely different language which is very unprofessional from a huge business. I will not be spending anymore money in this useless place with zero accountability of their customers who are gaining the business profit. DO NOT BUY FROM HERE.
December 2023 by Stella Marion
Now I get the reviews. My daughter ordered food for us and a kids meal for her lil brother, since she was at Bromley coming back to West Dulwich. When she arrived home and checked the bag the kids meal was missing. She had to travel back to McDonald's by then I had called to notify them of the problem. The kids meal was given without a bag. When she asked for a bag to carry the kids meal she was told to pay 10p for a paper bag. She came home with a kids meal box that was in shambles. I was fuming never heard of paying 10p for a bag in mcdonalds.
December 2023 by Abby Schwartz
Kicked us out because we looked like college students ??? I?m 23.They were nice, but it?s quite a silly thing for them to do.
December 2023 by Luke Neill
It's McDonald's so you get what you expect. Busy, loud and generally a mess but can't beat a nuggie.
November 2023 by A5672NDlauraq
Paid for bbq sauce and never received it so when food was delivered and got the food out the bags AGAIN for the third time in a row they forgot the sauces that we had to pay for constantly they don?t put sauces in when it?s clear as day says on the order sauces paid for it may only be 20p or 70p a sauce but it all adds up and in the current climate and being a single parent on a low income just wanting to treat my children to something nice and exciting to them it is disappointing to constantly be charged and not receive what is paid for. Also the food is always cold orders on delivery should be made from scratch not the orders sat sitting in the heat containers
September 2023 by Rachel H
Absolute joke waited over half an hour for an order at the counter was utter chaos everyone moaning staff miserable and rude was going to be late so asked for refund and manager very rudely and without an apology her name was Michelle refused said she could not find order on till even though I had paid and my number was still on screen ! No apology nothing AVOID awful non existent customer service they need an urgent training course on how to treat customers worst one I have visited
September 2023 by Noelle Ng
The usual McD quality burger delivered! We came here early in the morning (9am - weekend) and the restaurant is super clean. Not busy. No sticky tables and floors. So this was a really good chilled experience. The order machine couldn?t print out our order due to printer problem. Despite this the ?quietness?, items were still missed from our order. But it was later fixed.
September 2023 by Roger Stenning
Attempted to use the drive through. Poor sod in front of me was unable to get the person on the other end of the intercom to understand him, and I heard the assistant at the other end blame his headset. The other lane was by now clogged with customers. Guy ahead of me gave up and drove through without ordering. Given the queue on the working lane, so did I. Drive through IS worse with those intercom lanes.
September 2023 by Angela King
Didn't have any chocolate milkshake ? apart from that everything was fine.
August 2023 by FABIO FERREIRA
Lack of seating. It's normally very crowded.Food is like any other McDonald's. Staff is friendly l.
July 2023 by Emoo Honey
They start charging u 10 pence per ketchup now u better ask for a receipt when paying 10 p for ketchup
July 2023 by Abbie Poulter
Rip off. Payed £2 for a ?large mcflurry? this is not a large in no way shouldnt even be classes as a small.