November 2023 by Maria Lewis
Love this shop, staff very helpful and polite.Queues are getting long with the run up to Christmas but went quickly.Got some great bargains!
November 2023 by Ricardo Pereira
Still running in Shopping Centre, it's almost a miracle to be open.Staff was friendly and helpful.
November 2023 by Sophie Tsavalos
Helpful staff. The toy that I wanted was in stock, so I'm a happy customer!
July 2023 by Leila Marar
Very helpful staff and a great selection of toys for all ages
June 2023 by alireza monajati
As far as I'm aware, this retailer is the only high-street store that doesn't allow refunds or exchanges if the product's packaging has been opened. Other retailers typically require items to be in an "unused and resalable" condition. This policy can be problematic, as in many cases it's difficult to assess whether a product is suitable for its intended use until you've opened the packaging.You can buy most of their Items from Argo with much more flexible return/exchange policy.
June 2023 by Donna Tegally
Good toy shop. The staff are friendly. Got charged 20p on my bill for a plastic bag which kindly declined at checkout.
May 2023 by Anika James
Shockingly bad customer service today around 1pm.Nice girl serving me on the only till open. Three other women standing behind the second till, talking to each other in a small enclosed circle with their backs to the shop floor, deliberately ignoring customers for ages talking about all sorts of nonsense (I recall something about BBQ food in a conference room and how there were no desserts left).All the while a lady with her young child was patiently waiting to be served. Feeling sorry for her I asked her very loudly ?are you waiting to be served?? at which point the three women very reluctantly dispersed and one slowly started opening the till saying something under her breath about ?oh I better log in then?.At that point the poor child who had been waiting so long gave up and ran across the shop and their mother had to run after them saying to the server ?oh I?m sorry just a moment?.With a very loud voice, some over the top gesturing and the most sarcastic tone I have heard, the server then said ?oh well, I guess I WON?T log in if there?s no one to serve?. She then gave me the side eye.I could not believe it. What a disgusting attitude. So unbelievably rude to the poor woman who had been waiting patiently while they had been gossiping.I won?t be returning, though I do feel so sorry for the poor girl who was serving, the only one doing her job and carrying the rest of the lazy staff.
May 2023 by Garry Johnson
I know this place is aimed at kids but I could spend hours in here looking at the many different toys they sell, especially the film related stuff like Jurassic Park, Star Wars, Guardians of the Galaxy, etc. Something for everyone.
May 2023 by Chris Campbell
The guy who served me was wonderful and made my shopping experience perfect. As a result, I would definitely shop there again.
May 2023 by Priscilla Agyekum
The shop had a great range of toys to buy, furthermore they had been advertised well.
April 2023 by Malcolm Chambers
Incredible range of toys, games etc for kids. Reasonably priced.
March 2023 by José Santos
If you don't know the Entertainer, it's a toy store and a bit of a mix between a discount shop (the works, Primark, ...) with a "have all you need" shop (ToysRus, Hamleys)
February 2023 by Shweta Desai
Perfect shop for buying toys and gizmos for your little and not so little children. The staff is friendly and knowledgeable. My only gripe is that they're closed on Sundays..
January 2023 by Danielle Leeson
Kids love it. Lots on office but the whole shop feels unloved and run down. Needs a bit of modernising.
January 2023 by Jermaine-Antonio Lutchman
Such a shame to know kids are all turning to electrical toys, it was a pleasure to see real toys that encourage the use of hands. This is what playtime is about.
