December 2023 by Megan O
Excellent customer service from Ben today, he was very helpful and friendly :)
December 2023 by James Henry
Rude staff.. avoid.!
October 2023 by Zeeshan Khalid
Vodafone is good but ee is better in my town.
August 2023 by James Leenders
Good guys, very helpful, sorted my phone, got on with it, knowledgeable and straightforward.
July 2023 by Mark Feltham
Magnificent service from Drae Francis, the manager, I think , at Vodaphone retail in Bromley, Kent..Although he is laid back and calm in his demeanour he was efficiency personified in my problem I?d had over the previous week and sorted it over an investigation I had to a complex problem within my broadband problemWell done Sir and thank you.Mark Feltham
May 2023 by Jem
The floor manager is extremely rude. Zero customer service skills and really needs to take a course on how to speak with people. Do Better when hiring your store managers.
May 2023 by Kathy Eastoe
We visited your Bromley branch in The Glades today to renew our contracts. Drae and Zeph helped us with our many enquiries with politeness and respect. We were really impressed by their attitudes towards us and they both deserve great careers with Vodafone. Thanks for recruiting so well.
May 2023 by Monika
They wouldn't give me all of the items I ordered for in-store collection. Had to waste five hours of my day, physically go to the store twice and argue with several different people just to get the items that I paid for. Horribly unprofessional and unhelpful. Awful experience.
April 2023 by Nicholas Adaarewa
This is by far the best vodafone shop in the World. Whenever I come in here I am greeted with a smile. I receive immediate attention and they always manage my expectations if I need to wait. Junior always provides solutions to any of the problems that I have with my devices or accounts.All of their staff go above and beyond!World class and Excellent customer service!
April 2023 by Pablo Rosales
Awful service, it's been 2 weeks waiting for the router to be delivered, the router is been delivered to the wrong place even I told the person on the shop the right address a few times. Also the guy was looking at Instagram and TikTok videos while we where speaking to him.
April 2023 by Duncan McGill
Visited Bromley-Glades store to acquire a new phone. New phone supplied is the excellent S23 and the transfer of information from the old phone was done whilst I waited. The service and advice from the member of staff that served me was excellent.
February 2023 by Barbara Hoyte
Staff are very polite and know their stuff
January 2023 by malcolm siddeley
Vodafone lives up to its reputation staff were not interested in helping customers so I walked out I had to score 1 but it should of been zero
October 2022 by Vikram Kamath
The one star rating is just because of not being able to post a review with zero stars. It does not take very long before it becomes amply evident that Vodafone does not value you as a customer or your feedback, loyalty. However, this is least of their concerns if you unfortunately happen to come across the airs their staff exhibit. Special mention to Peter from the Bromley store who thinks he is no lesser than the recently coronated king of England. The ultimate joke being their claim about running the best network in the country when I encounter several blindspots during my daily commute into work.
October 2022 by Daniel Terestenyi
A bit of a wait but mgr was able to setup a good deal for a sim card