August 2023 by CakeBaker D
Worst customer service. Waiting in line for 15 minutes with 3 members of staff chatting and laughing in the corner.
May 2023 by Carol
Had to call 111 to get the GP sent the prescription drug to the local boots. The staff here are not the most friendly ones if I'm being honest.
March 2023 by ivo barroso
20 min waiting for a prescription and still waiting? never again?
March 2023 by Jamie L
Always a queue at the pharmacy end of the business, short staffed maybe? When I was there this time round, a fight broke, people waited too long and got agitated...oh the drama...
March 2023 by Google user
Always a queue at the pharmacy end of the business, short staffed maybe? When I was there this time round, a fight broke, people waited too long and got agitated...oh the drama...
December 2022 by ???????? ?????????????
I have booked my flu jab 2 times until now with boots in Chelsea. First time they cancelled because they didn?t have an available pharmacist and second time they called the day of my appointment to tell me that they couldn't do it at 6pm as planned ,but at 3pm (as if people don?t work)
June 2022 by Tibor
It?s not the best Boots but it?s acceptable.
April 2022 by Punam Schulz
Have just popped in to get some advice - the lady was incredibly ill mannered - I had to keep following her from till to desk asking for advice - she barely looked up from what she was doing. I got the impression that she thought she was to senior to help customers. Just no manners whatsoever. Avoid this branch.
April 2022 by Mike Hill
I called in to this store today. I selected my items and went to the till at the front of the store to pay. I couldn?t pay as it was taking cash only (a large handwritten piece of paper says this but doesn?t say where one can pay by card and doesn?t say ?please??..). I asked how I could pay by card and the shop assistant grunted something unintelligible and pointed towards the back of the shop. There I had to queue to use a self pay machine despite the fact that there was no queue at the ?cash only? till. I almost walked out. Don?t these people realise that the customers pay their wages!The staff seemed indifferent, bored and unprofessional. I will shop elsewhere in future.
April 2022 by Anna Zaghis
Horrible customer service. Not helpful at all and rude. Just disappointing
March 2022 by Manoj Gopal
Fast , efficient, delicious. All hallmark at Kings Road
February 2022 by Schola Talent
Customer service is not very good and I can never find the makeup l am looking for.
January 2022 by Andrea Ena
Late open on Sunday, long queue, just one till was working, it seems more a supermarket than a pharmacy, it's more easy to find food than to find medicines
August 2021 by Tat Che
Small, but seems to have all u might need . Quick service, polite staff
January 2021 by Lady Tanya Larsen
Small, but seems to have all u might need . Quick service, polite staff
