October 2023 by Sonia Ashley
Thank you Mr Michael for being so helpful in opening an account for me, really good service, I appreciate it.
September 2023 by jenny xie
No one even bothered to talk to their client for more than 10 mins. so bad service ever. Who would want to put their money in some bank that treat you like a fool
September 2023 by carola longarte
I came to the branch asking some questions regarding old notes and I ended up adding a new saving account, better than the one I had and opening a global money account for travelling, all recommended by one the of advisor, Nick Kotonou. He was super professional and helped me going through all the process. I also had to come back another day as I had some doubts paying a hotel abroad with the new global money account as the hotel said they didn?t received the money and he assisted me with all the process and he went extra mile making calls and solving my doubts. He was very patient and professional. From far, the best customer service I?ve ever had. Highly recommended!
August 2023 by Jose Antonio Aguilar
Came to open a new Account at the HSBC and Nic Kotonou made everything simple he was very helpful and clear. Highly recommended.
July 2023 by Nigel Thomas
Appalling pack of staff in this busy branch. Staff should not have to try to cope with so many customers- there are only 2 here. Up your game HSBC
May 2023 by sean zin
This branch should be closed and the two black male staff be fired because they do not do anything and always lie to customers and they ruin the HSBC reputation.
April 2023 by Carlo Salizzoni
Very negative experience with staff unable to support on very basic requests. And i had to wait more than one hour to connect to HSBC premier offshore assistance? unacceptable.
March 2023 by Teani Mustafa
michael was amazing. i went in for something different but he managed to open a saving account for me without me even asking because I am a student and needed the savings. Thank you michael!
March 2023 by Mohammed Hassan
I had very bad experience in this branch, the woman who works there I screamed at me. Disrespect
February 2023 by Yani Mustafa
michael was amazing. i went in for something different but he managed to open a saving account for me without me even asking because I am a student and needed the savings. Thank you michael!
January 2023 by Muhammad Aman
This branch is usually busy but I was lucky enough to come during the quiet hours. I had a lot of questions in terms of opening personal and business accounts. One of the advisors, Nick, was more than helpful. He walked me through all the processes, got my accounts up and running within 24 hours and could not ask for better service.
October 2022 by Daniel Hisshion
Fix you ATM. What terrible service.
October 2022 by wiramon tilaganont
Wonderful service! Great advice! Seamless experience! Tara is highly recommended!!
August 2022 by Mina Akdag
Long queues with machines not working. Understaffed but the staff that are working there are impolite and unprofessional.
August 2022 by Labwa Majeed
Very bad customer service. I was surprised by how rude and unhelpful.
