December 2023 by Aj Batista
Very bad experience. Slow service! Waited 1hr and half to deposit cash. Express section is always broken. Don?t go in this branch at all unless you want to just waste your time.
October 2023 by Dawn Chan
This is a bright, clean and friendly branch. I walked in to show them my ID to open a bank account and the branch manager helped me within 20 minutes. All the staff were patient, helpful and knowledgeable.
August 2023 by Sergei Smirnov
Pleasant experience and really friendly staff
June 2023 by Ed
Incompetent and unhelpful. After 30 years of banking with Lloyds, one meeting in this branch led me to consider leaving Lloyds completely.
November 2022 by Jack L.
Had a problem with my credit card and the staff was very patient and helpful, even though I showed up 30 minutes before close on a Friday evening.
August 2022 by Michelangelo Marchiorello Dal Corno
Slowest service and lack of care for the poor clients that decided to walk in. The bank processes are old and slow and the people working there reflect that.
July 2022 by Schola Talent
Very friendly and helpful.
July 2022 by Bahram Aliyev
WORST BANK CUSTOMER SERVICE! VERY RUDE! BEWARE!
July 2022 by Hongbin Zhuang
I?d like to congratulate them on the impressive breakthrough in customer service, by combining arrogance, rudeness and stupidity, seamlessly and consistently.It?s been almost half year and I still cannot change my address. Went to this branch at least 5 times, the staff kept repeating the same mistake, even if I told them it didn?t work last time. No any update in between, you have to call and wait long time for the same answer. Every time there is a small queue in the branch, but need to wait for about 1 hour due to the low efficiency. Most of the staff were impatient (except 1 lady).Wanted to file a complaint, after 15 mins taking my info, ?you have to stay online, I don?t know how long you should wait, to speak to our complaint manager, I can?t file this complaint for you??
June 2022 by Jody aServiceAngel
Most amazing customer service by Fanuel and Riaz ?? I cannot rate them highly enough ?? very professional, courteous, helpful and polite ?? also very funny they must be comedians in their spare time ? lol but seriously this is this the best branch of Lloyds Bank I have visited ? they treated me like a Queen ? thanks so much ? #Jody aServiceAngel ?
January 2022 by Rachel Yeoh
I walked into Lloyds after a horrible experience at HSBC across the road, and the Lloyds representative Riaz was so attentive and helpful. He really went above and beyond to help me understand the options available to me. Thank you so much!
January 2022 by Daniel Mogul
They seem to purposely get information wrong on international wire transfers so that they charge you for the wire Then charge you to Retrieve it when It was Their Mistake even when Corrected!!! TAKE NOTE This was done to an 80 year old man on more than one occasion... I cant wait to get back to London and give them an earfull in person about it all
January 2022 by Daniel M.
Terrible service Constantly getting things wrong even when corrected create another mistake elsewhere so my wire didn't make it yet they still Charged me and didn't reverse the Charge .THEN state the Other bank Charged me an extra 20 pounds which was twice as much as the wire so 30 pounds down and My money is still not in my account after 15 days ... Would Give Zero Stars if Possible They are trying to take advantage of Old people so Take Heed!!!
January 2022 by B Aliyev
WORST BANK CUSTOMER SERVICE! VERY RUDE! BEWARE!
July 2021 by Antonio Iglesias
(Translated by Google) I like her(Original)Su me gusta
