October 2023 by Meghan Brown
The Evri printer in this shop has been broken for months. Please fix the printer OR change the Evri listing to note that you don?t have a printer.
October 2023 by Ricky Santos
Visiting this store as part of the Key Nest collection service has been nothing short of a nightmare, primarily due to the extreme rudeness of the staff.- The technical issues with keys being marked as "in use" on the app when they're physically present in-store is one thing, but the real problem starts with the staff's uncooperative attitude. Instead of helping or attempting to understand the issue, I was instructed to call Key Nest directly, even when their own system advised them to do so.- Their overall demeanor is unacceptably hostile. In a simple request to rescan the fobs to possibly rectify a glitch, I was met with not just resistance but outright aggression. One staff member even made the wildly inappropriate insinuation that I might be on drugs for making such a suggestion.- A glance at this store's Google reviews, and it becomes clear that my experience isn't an isolated incident. The majority of reviews are 1-star, echoing sentiments of poor service and horrendous staff behavior.I can't stress enough how jarring the rudeness at this store is. Potential customers and Key Nest users, beware. Unless there are dramatic changes in staff behavior, I'd strongly advise looking elsewhere for your needs.
October 2023 by VAL VLOG
4 Oct 23 - Evri service is great. I arrived as the Evri man (van parked outside) was filling his sacks. Another store person was rushing thru people's drop offs so the parcels could make the pickup. Great. I've dropped off loads of Evri packages here and all arrived. -- The shop has a bus stop right outside the door which makes it even more handy for me. (11,22,19,49,328 routes) Yeah, I'm a bus geek.
August 2023 by Anne Snyder
Do not use them for their Evri services! They WILL ?lose? your package and your return will never get to its destination. I have returned 4 packages here and 3 of them haven?t made it or only partially made it - meaning the staff opens packages and removes items.
August 2023 by Tommaso Cariati
Terrible store, rude service, never do what they are meant to do - will never go back
July 2023 by Kathy Ward
If, could give them zero stars - that will be the correct rating. Always so rude and unhelpful. Unbelievable how they are working.
June 2023 by Paul Brooks
Terrible store, terrible service..numerous occasions the evri service was down, so I checked that I was before I brought my packages down, then to be told one was toLong (even though was in height) and the other one was to heavy (without even knowing the weight bracket) said no to both and lied about the weight range, so I walked down the road to co op who took it no complaints. Never use this place service is beyond terrible
April 2023 by Dana Vidal Villaorduña
They are marked as a package less service but they are not. Even though they had all you needed to make a package they refused to do it.
February 2023 by Alex Void
Purchased some pastries and a sandwich,ended up with food poisoning and 2 days of terrible discomfort,shame on these people for selling bad food,I will definitely not go again.
February 2023 by Sadirah Koroma
I would highly recommend avoiding this convenience store. They racially profiled me and my friends for no apparent reason. Of course, the people that work here go by stereotypes it seems. Their employee thought it necessary to record us as we ARE PAYING at the counter. I confronted the hipster looking employee and he proceeded to lie for about 5 minutes, all while shaking and not being able to formulate a sentence without tripping up on his words(hard to maintain a lie!); then, eventually, after another local got involved and called him weird for recording three women, he admitted he was recording and deleted the footage. Had we not confronted him, a random guy would have had our movements and faces on his mobile device! do not feel safe going there again.Don't fund their pockets. AVOID, AVOID, AVOID.
February 2023 by Maria Frazão
I had to return an Amazon parcel once, and the staff were super friendly. I ended up choosing this same place for a SHEIN order delivery and I have nothing to complain. They were lovely, although I didn't buy anything in the store. Can be busy sometimes.
February 2023 by Ask Sads
I would highly recommend avoiding this convenience store. They racially profiled me and my friends for no apparent reason. Of course, the people that work here go by stereotypes it seems. Their employee thought it necessary to record us as we ARE PAYING at the counter. I confronted the hipster looking employee and he proceeded to lie for about 5 minutes, all while shaking and not being able to formulate a sentence without tripping up on his words(hard to maintain a lie!); then, eventually, after another local got involved and called him weird for recording three women, he admitted he was recording and deleted the footage. Had we not confronted him, a random guy would have had our movements and faces on his mobile device! do not feel safe going there again.Don't fund their pockets. AVOID, AVOID, AVOID.
February 2023 by Beatriz Gama
WORST CONVENIENCE STORE IN LONDONWent with my friends to get a sweet after work and we were racially profiled. One of the employees started recording us without our consent and then lied to us when we confronted him. Didn't feel safe at all!
February 2023 by Thomas Bonthelius
Went there with my friends yesterday to buy something and the creepy guy working there was filming us inside the shop! We confronted him and he lied that he did and then finally he stopped lying and showed us the video after fighting with him to show us the video and he deleted it. We have called the police as he shouldnt be filming young girls!! DISGUSTING
December 2022 by A Fortune
They offer the parcel search for Vinted/Eri but look annoyed when you bring a parcel/have one to collect. Don?t sign up then. The lady actually rolled her eyes when I dropped one off. Just some constructive feedback.
