November 2023 by Tomas Redant
Went here two days in a row, because the food was delicious. The doughs balls are a must have. The space downstairs is super nice. Staff is really patient and kind. For the little ones there's a separate menu with different options. Separate vegan menu also available.
November 2023 by Harvey Jacobs
We popped into Pizza Express yesterday for lunch, and due to the excellent service received from the young waitress I thought it would be good to add a review. The restaurant itself was really nice and relaxing with a nice view out of the window to the outside space. The pizza's arrived and I must say they were very nice indeed and topped generously with fresh ingredients, It was like going back years when the pizzas served from Pi,za Express were this nice. Only a very small issue was my app didn't process the bill for some reason and I had to pay at the till which was not a problem. If the pizzas are this good I will defently be a regular visitor to the King's Road branch.Vegetarian options: We had the vegan pizzas , very nice indeed.
November 2023 by Alan Pitchforth
After a visit to the Saatchi Gallery, we chose Pizza Express for our son's favorite dough balls. Initially, the staff was welcoming, and we placed our orders. Unfortunately, while my son's pizza arrived, the dough balls were forgotten. To add to the disappointment, my wife, Mia, was severely burnt by the extremely hot ham on her pizza, an incident that could have been avoided with a caution from the server. In seeking ice for her burn, I encountered a lack of urgency and empathy from the staff, particularly one who dismissed our repeated requests while prioritizing dessert preparation. When the ice was finally provided, it was with reluctance and an attitude that added to our discomfort.The experience was further marred by overhearing the staff speak negatively about the incident and a palpable unease in their service thereafter. Despite this, we finished our meal, which was average in quality - my pizza cold, my wife's too hot, and my son's mediocre. We left without the initially forgotten dough balls and without any acknowledgment of my wife's injury.I prefer to highlight positives and respect the demanding nature of service roles. However, the service at this Pizza Express was notably poor, overshadowing the cozy ambiance of the place. I'm compelled to warn others and urge management to improve their customer care. Regrettably, we won't return, a letdown in such a reputable area.
November 2023 by Anna Murray
Our waiter was amazing and so friendly. 10/10 would recommend to a friend or family member or colleague. I will be returning just for the service! Keep it up team!
October 2023 by Natalie
A lovely all time favourite Restaurant. Dog friendly. The garden and catered for my nut allergy well. I had my friend with her child and they were lovely with him providing him with kids menu and art stuff to keep him busy. We had a lovely lunch together.
October 2023 by Arielle
Went back for the nostalgia but it did not live up to what it used to be. The food was average at best. The pizza tasted like something you could make from your freezer. A bit of a let down go be honest.
August 2023 by Shaun Venn
It was an absolutely brilliant night. Jay Allen was amazing, and other singers were great, thanks. Service was excellent, and they could not have done more. we will be back
August 2023 by D. E.P.
I am not going to lie: I love the building, for its history and for being the location of a mostly-forgotten movie that I love.Food is OK, reasonably priced, staff was very courteous. I am hoping to go back for a live jazz night next time
August 2023 by Zoe Mercer
We visited Pizza Express Live to see a performance by Marc Urquhart and had the best evening?s entertainment I can remember in a long while. The setting was perfect, you could eat outside before the performance or in the cosy downstairs venue during it. The staff were great, service was quick which was impressive given it was a sell out performance and the pizzas delicious. Marc was just amazing, fabulous to hear his beautiful voice alongside a brilliant pianist both of which entertained the crowd throughout the evening. A truly fabulous experience. Encore!!
July 2023 by Maisy Day
Booked a birthday here for 24/04/23 and whilst everything went well, desserts were not served. I also was charged full amount for each child despite some not showing up and staff never brought out the extra pizzas (which i was charged for) this could have been put on the table for the kids to have as extra given that i had paid in full. All of this has just come to my attention now as i went ahead and recommended a friend to have a pizza party at her local branch. When she had her party some kids didnt show up and staff brought out all pizzas out anyway for everyone to make and brought out the desserts. I also made it very clear it will only be two hours as it is a school night and they did not bother to check in with me ?would you like us to bring desserts now?. Very clear now they just wanted us gone when time is up. Very disappointed. Before booking I was also told repeatedly by the manager that Monday is fine as its quiet but if i book weekend i will have to pay £800 roughly because its weekend. I wont be recommending pizza express again
July 2023 by Beliz Guney Oztop
We visit this Pizza Express at least once a week with or without the little ones. The team is great and very friendly. We had an issue with one of the waiters and as a result, we had the chance to meet the amazing manager, Giovanni, who sorted out everything and made sure we left happily. He is an amazing host, his hospitality is top notch and plus, he is great with kids! Thank you Giovanni and your team, see you next week!
July 2023 by Patrycja D?browska
Lovely place, beautiful people and the best pizza in the town!Kisses for Magdalena 4 service.Dzi?kuje ??
July 2023 by Thomas
Great experience here with a charming ambience and good food. Special shoutout to Johnny for friendly service and for chasing after me afterwards, as I left something on the table.
July 2023 by Emma Florence
i am a big fan of pizza express but had never been to the one on kings road and came with some friends and my brother for supper. my brother has severe ADHD and although not the most obvious disability, his actions do make it clear that he possibly does struggle in social situations. it was rather busy and we had waited in the wrong place for a table so immediately the waitress was cross with us and sent us back to the gate to wait for a table. finally we were seated and we were sitting for ages and had not been asked for our order. we called a waitress over and she told us she wouldn?t serve us due to my younger brother?s behaviour and as it was so busy she probably wouldn?t be able to find another waiter to serve us. we promptly left as it was completely unreasonable, embarrassing and so rude. to the waitress in the pink check shirt with dark brown hair working on wednesday 5th july you were incredibly nasty to my brother, with special needs, you completely spoilt our evening and i would even go as far to say you discriminated against him due to his disability. yes my brother had made silly noises, been rather bouncy and possibly not been the ideal customer but your comments about his behaviour were down right rude especially when it is evident that someone has a mental disability. i?m glad we did not stay as i have a feeling this treatment would have continued throughout the meal and that distresses me greatly. i will continue to go to pizza express and enjoy the food there however, i shall never return to the pizza express on kings road for fear i may come face to face with the waitress who abused us today.
July 2023 by Lauren Abbott
Fantastic ExperienceLast Thursday we had delicious pizzas at the fabulous Pheasantry on the Kings Road. The staff were kind and greeted us with big friendly smiles. The atmosphere made us feel at home and the seating area was comfortable and spacious. The outside area gave off a Mediterranean vibe with a natural lavender scent. You didn?t feel like you were in the middle of the hustle and bustle of London town. The pizzas were tasty and the portion size were just right.Thank you to the wonderful staff for making the experience very enjoyable.Overall, we loved it and would definitely recommend for a large group of people.
