November 2023 by Taffy Lay low
I use this post office everyday and I have never had a single member of staff ever be rude to me or make me feel less about myself, the staff have always treated me nicely and spoke to me respectfully , even when I?ve seen members of staff being spoken to rudely by customers they still remain professional and are never ever rude. Good post office . Fast services & friendly staff 10/10
November 2023 by Jess
Do not come here to top up an electricity meter key!!!The staff member at till 3 was incredibly rude to me. She completely ignored me for the first minute while she was fiddling with some receipts. When she finally started interacting, I misheard her and asked "Sorry, could you repeat what you said?". She then became condescending and demanded what part I didn't understand. When I put the electricity key on the counter while I was taking out the cash, she threw the key back at me whilst demanding I give her the cash first. After all this, I still couldn't top up as she claimed my electricity key wasn't working - not true as immediately after this experience I went to a Payzone shop where I topped up with zero issues.Avoid!!
November 2023 by MARIA
They are extremely rude. They don't even care to answer a question. This is one of the worst post offices I have ever been to.
October 2023 by Maurizio Pinna
Poor customer service and bad attitude especially from the tall, lanky, middle aged, Indian looking man. It is my local post office and shamefully it is always a bit of a depressing experience!!
October 2023 by Joshua Wright
Probably one of the worst Post Office's I've ever been to. The staff here are rude and have serious attitude problems. Every time I have visited this branch I have had nothing but a negative experience.
October 2023 by Rob B
Extremely rude staff member on till 3.Printed label wouldn?t stick to the paper wrapping. I asked what could be done and just got a sucking of teeth. No manager on site. I would avoid this post office.
September 2023 by Kitty Bovaird
Extremely rude staff that refuse to do even the most basic task. It?s actually shocking the things I?ve witnessed. Almost every time I come in they are shouting at someone. Seriously needs investigating.
September 2023 by Ahmet Emin Hondor
Disgusting service! They hate dogs, they treat anyone with a dog absolutely horribly and rude! Even when they are a sleeping lap dog. Such a shame. Never coming back again
August 2023 by Raphie Lassalle
Very rude staff, I asked to simply add cash to my card and the woman at till 2 had the most vile attitude simply because i misheard her.
August 2023 by SPATIUM ARCANUM
You have left my parcel with some neighbour (I don't even know which one) and I am not able to find it! There was no authorisation for you to do it!!!
July 2023 by Melisa Whiskey
Avoid avoid avoidTheres a guy who sits with glasses on Jav, I believe his name is. He literally pounces on you with questions when you walk in. He gave me incorrect advice with regards to a special delivery stood over me staring at everything i was doing. Which made me very very uncomfortable.He is not helpful just irritating as a result my parcel was incorrectly addressed & now i have to go through the headache of having it brought back from the national returns center awful post office should be closed
July 2023 by Ellie Louise
Please avoid this post office. The staff have a poor attitude towards customers. They will also (I have later discovered when researching online) is propose what I now understand to be the most expensive postage option. It is taking advantage of customers and doing a disservice. It is exploitation. I will not return and have found now that Royal Mail collect parcels from your home and even bring a postage label, which is more feasible and removes the worry you will be overcharged.
July 2023 by Agnieszka Lukomska
I use this branch nearly everyday due to my work. I should have done a review earlier, but I felt today that after my visit, [which was really enjoyable], that new manager Muhib, Lena and the rest of the team deserved some praise.So, well done guys, we (my colleagues and i) really appreciate you and the work that you do.
April 2023 by johnjohn valle
If you want to go to the worst post office in London HERE IS THE PLACE. The post offices in this city are already known to not be kind, but this is the rudeness champion. All employees work in slow motion, clearly unhappy and to make things better, they don't really care about it! If you don't believe me, I invite you to take a chance. 100% guarantee it will take a while for you to send your parcel.
February 2023 by Nadia Lazarova
Exceptionally slow service, staff behind the counter is not kind and helpful, however the gentleman helping customers at the self service desks is amazing, really helpful and professional. If it wasn?t for him I won?t visit this branch
