November 2023 by James Young
A heart felt thanks to Yozkan Karaoglu for superb customer service in finding, returning and posting special spectacles out to me :)
October 2023 by ??
Mind!!!THIS!!!GAP!!!Between the stairs and wall.I was here with friends and sit on the ground floor . A man trying to steal my friends bag from this gap.I saw the man?s hand and ask other customers who saw it . And I confirm is one particular man . When I ask him about this situation, he pretend he didn?t know anything.Thank god I noticed it and saved my friend?s bag.Also, there are three man in this thief?s group.All three of them are jerks and will go to hell.(because they also try to pretend nothing happened and ran away)
October 2023 by Virginia Clarkson
I was here with my Girlfriend, an we had a nice day in London. The Ice Latte was perfect and the location was very good. I will come again.
October 2023 by Jack Smith
One of only 80 Starbucks in London that serve the Oleato beverage range. Coffee infused with Partanna extra virgin olive oil. Only found in Italy, Japan, Chicago, Seattle, New York, London and Paris
September 2023 by Julia
Very poor service. Firstly they gave us a dirty look when using the accessible bathroom with my son in the stroller - obviously could not go up the stairs to the upstairs and had to change him. Secondly, I asked for a cup of hot water to heat his bottle. I purchased a drink. They said they weren?t allowed. When I questioned them on this because they give tea? They said it was a ?health and safety issue?. I informed them that I previously worked at a Starbucks in Canada and that this is poor customer service. The team lead patronized me by holding up a cup and said ?it?s a different country, the sizes are different?. Very, very rude behaviour from all except the woman who offered to put hot water in the bottle for me to heat it up and washed it for me. Otherwise very disappointed. Gives Starbucks a bad name who prides themselves on customer service.
September 2023 by neil stevens
Starbucks standard. Staff could be a little more friendly.
August 2023 by George Cardenas
We ordered several mocha frappuccinos and other drinks and they got two of the drinks wrong, . We let it slide, even though the baristas on this joint are slow and unapologetic. It was almost closing time when they announced that they were closing. Fine no problem. When the women decided to use the loo they were adamant and refused to let us use the toilet. Very rude and uncouth and we're shouting at us for insisting to use the services. The crew in this joint needs to be reprimanded and should undergo customer service seminar.
July 2023 by Sabeel Nizami
Went for a coffee with my siblings to dine in. At half 8 the staff started telling us to leave because they?re closing. No manners and rude staff. Clearly didn?t say please or anything. Just wanted to get rid of us. Toilets are disgusting. It?s like no one cleans it at all.I do not recommend anyone to visit this place
July 2023 by Angela Mink
They would not let anyone use the accessible restroom. Other restroom was upstairs. Impossible for someone in a wheelchair or mobility issues. Staff was unapologetic. Changed reason several times. Finally stated there was a leak from toilet upstairs. Customer was made to feel embarrassed for having mobility issue. Longtime Starbucks customer. Will not return.
July 2023 by Google user
Went for a coffee with my siblings to dine in. At half 8 the staff started telling us to leave because they?re closing. No manners and rude staff. Clearly didn?t say please or anything. Just wanted to get rid of us. Toilets are disgusting. It?s like no one cleans it at all.\\nI do not recommend anyone to visit this place
July 2023 by Alphonso Togba
Good food with lovely coffee and amazing Atmosphere to feel energetic mood.
July 2023 by Mia Ebony
Super long wait, too pricey, complete lack of seats considering foot traffic, not enough toilets and they were absolutely filthy. Didn?t make my drink as requested and it was really weak.Don?t waste your money - go elsewhere.
July 2023 by Joanne Tuazon
Dirtiest starbucks I have ever been! Lousy service. I got an iced americano with 3/4 full of ice and the coffee is not even at the brim. I had to asked to add water!!!!!! What is up with that! The dinning are is too dirty! Eeekkk!
July 2023 by Mansooriiiv
The worst Starbucks I have ever been to, they make my order wrong and also my family's order! It's not the first time it happened to me. I gave it a chance for a week, but every day was worse than the last, and today will be the last day.
March 2023 by Lorraine Ledwith Harkin
The store was busy yet lots of tables were taken up by people with no drinks or food in front of them. Also, the bathrooms are awful. Dirty wet floor, ladies sanitary bin over flowing, hand dryer not working and no loo roll.
