August 2023 by relucation
rude and unhelpful staff. I've been in multiple times and every time I've been more disappointed than the other.
July 2023 by Maciej P
They don't open at the times they say. Unreliable.
April 2023 by Lewis Roberts
Have visited on multiple occasions close to their opening and closing times and often find they are not open when they state they are. Despite waiting for long periods in the morning at 7am they still don't open, leaving me to walk to other pharmacies that open at 8am reliably. Poor misleading service.
February 2023 by Marisa Xavier
It's my pharmacy, the staff are friendly and they already know me, when i had covid twice they have delivered all my medication, they are really nice.
October 2022 by Laetitia Lucy
Always had very good service here. Thank you.
May 2022 by maja
Staff weren?t the friendliest and products are very overpriced.
April 2022 by Cheemoa Uruena
2 days ago I bought some medication from there as It was closest to where I was at the time, a day has passed, where the next evening I open up the box that has been taped shut, to find nothing but the instructions inside. Hoping it was an honest mistake, I returned the following day to seek advise, the lady behind the counter immediately became defensive saying that all their medication is taped for security, at this point i was depicted as a liar, she gives the phone number to their head office. Where they were just as useless. The one thing I realised from my conversation with them, they said only the blue packets are taped together whereas the lady from the stores says they all are. Moral of all this, check your medicine before you leave the perimises, would also like to mention the mark up of all products, they don't care about their customers, they're just exploiting the medical market for profit.
January 2022 by Henry McNeil
Times on the outside of the building do not correspond with their actual opening times. Always feel like I?m paying too much for everything when I do manage to get inside.
November 2021 by Sharon Modeste
I wish my GP would stop using this pharmacy! I fail to understand how they cannot have medication in stock! Giving you half a prescription and telling you to come back the next day! The thing is this happens to often. Very frustrating
November 2021 by A. G.
Never again!Obnoxious lady behind the counter!My stomach pills cost 50% more (!!!) than same product at my regular pharmacy along Denmark Hill (which is unfortunately closed on Sundays).
October 2021 by Chukwunwikezarramu Okumephuna
1. They stated that they are open on Sundays from 1300 - 1700. I was therefore from exactly 1300 till 1340 and they were still not open.2. I later came back at around 1500 and made enquiries regarding travel vaccine. The receptionist told me that they do it, however that I should come back the following day because the pharmacist in is not their in-house one but a stand in.3. The following day I came as advised and brought to the attention of the pharmacist [black with short hair] my experience of the previous day and she was unconcerned, very unfriendly and extremely unprofessional. In fact, she was rude and aggressively on defensive trying to justify the unjustifiable and even making faces.4. To cut the long story short, I told her that I am there for travel vaccine and she rudely responded that they don?t do it! I brought to her attention that her colleague told me the previous day that they do hence the reason I was there. She kept rudely trying hard to explain what I don?t know. I went outside and took a picture where it stated clearly outside the pharmacy they do and she responded with no iota of apology that they used to do but no more.5. At that stage I got angry and left. In a nutshell, this experience could have been resolved differently with a good outcome but because this staff is poorly trained and very unprofessional, she ended up leaving me very angry resulting in this poor review and a vow never to return there again!
June 2021 by Richard Cooper
Use this pharmacy offen for my Mother in her 90's. Today I returned a bag of unused medicines she no longer takes. Having been asked a number of times to return them today I remembered.Having showed the gentleman behind the pharmacy counter I was told "oh no I must return them another day" because as he told me at length your had no room for them ?I left the bag on trying to buy some pads for her he told the Lady behind the other counter do not serve me.He has the pills as i left them with him, but the the way he spoken to me was just rude.Two things to mention they open at 1.00pm he turned up to open with keys at 1.15 and the whole time I was there no mask.Sorry to post this as the Lady that's there most of the time is very helpfull
June 2021 by Andrea G.
Never again!Obnoxious lady behind the counter!My stomach pills cost 50% more (!!!) than same product at my regular pharmacy along Denmark Hill (which is unfortunately closed on Sundays).
June 2021 by Desmond Kelleher
Kind, helpful and patient staff for my PCR test. Good selection of products.
March 2021 by 12 34
At the beginning of the pandemic they sold me a pack of mask for £50. I do not think is good to take advantage of the horrible situation we are in this way. The masks retai for about £8 in other pharmacies.
