November 2023 by Jessica M
This place is very handy to post and receive items from the likes of Evri, DPD and Parcelforce, as well as the usual Royal Mail services. It's also worth noting that unlike some other post offices in the area, there usually aren't huge queues, which is great.However, the last 4 times I've come to pick up items from here I've had a subtly frustrating time, which has given me a negative impression.1. Each time I've cheerfully waited in line, only to be kept waiting once it was my turn (once when I was literally the first to arrive at the post office), as one of the female members of staff has left the desk or started serving someone else without explanation.2. Once being served I've been asked several times when I received a notification to come and collect my parcel - with the implication being that I've come too soon/at the incorrect time.3. I saw that some of their display of plastic parcel bags had fallen down and helped them pick it up. But didn't receive a smile or thank you or any kind of human recognition.These are not the worst things in the world, but together they have made me feel incredibly unwelcome. It's probably not high on the agenda, but would be an easy thing to fix and would make things so much more pleasant.
November 2023 by Hazel eye
No idea why anyone would want to moan about a small but efficient post office. You can access all the necessary services you need without extensive wait times. Never had a major issue & this post office in this area is very much needed!
October 2023 by Baymax Mr
I am writing to express my extreme disappointment and frustration with the service I received at the Wyndham Road Post Office in Camberwell. I visited the post office to send a parcel for a next day delivery.I have been using the same box over and over many times but one of the staff (male, mid age) said that the box is oversized and needs to charge me £20 plus for a less than 1kg box. Last time, the lady in charge didn't say a peep, but now it's this strange dude, and he's getting on my nerves with his rudeness.It's like, the box is just medium-sized, and whenever I've gone to the Brixton Post Office or anywhere else, nobody's ever made a fuss about it. This feels like a whole new ball game.After what went down at the Wyndham Road Post Office, I'm thinking it's high time we make sure all the folks working there get some customer service training ASAP. Let's focus on respect, good communication, and showing some empathy, you know?Oh, and a little "I'm sorry" for how I was treated during my last visit wouldn't hurt either.To sum it up, I was seriously bummed out by my experience at that post office, and I really hope they do something about it to avoid more of the same in the future.
September 2023 by Md Shabbir Khan Dickens
I am going to this shop every week for sending my business item , staffs are very helpful and positive minded.
September 2023 by bodor uddin
Very good post office, nice service
July 2023 by Rachael Cox
Clean well looked after shop & post office. Would recommend. Nice staff.
July 2023 by Netti Sillitoe
Extremely rude staff. If you can avoid going to this post office I would!
March 2023 by YAWSON ASIEDU-ADJEKUM
The shop is refurbished to an amazing standard, The staff are friendly and welcoming and services improve . Thank you
March 2023 by Ade Odukoya
I enjoy their service?. They are very hardworking people!
March 2023 by Danny Fitzgerald
To whom it may concern,I am writing to express my extreme disappointment and frustration with the service I received at the Wyndham Road Post Office in Camberwell. I visited the post office to collect a package from DPD Local, and was met with incredibly rude and unhelpful staff who made the entire experience needlessly difficult and unpleasant.From the moment I entered the post office, I was treated with contempt by the staff member who attended to me. When I asked for assistance with my DPD Local collection, I was met with ridicule and condescension, and was made to feel as though my request was a burden to the staff member. Despite my attempts to explain my situation and seek clarification, I was repeatedly dismissed and ignored, leaving me feeling frustrated, embarrassed, and belittled.This sort of behavior is completely unacceptable, particularly from individuals who are meant to provide a service to customers. The staff at the Wyndham Road Post Office should be ashamed of the way they treated me, and I would like to see immediate action taken to address their poor conduct. No customer should ever have to endure such rude and unhelpful treatment.I would like to inform you that I will be lodging a formal complaint with the Post Office headquarters regarding my experience at the Wyndham Road Post Office. Furthermore, I request that the shop be put under review to ensure that such incidents are not repeated in the future.In light of this experience, I would like to request that measures be taken to ensure that all staff members at the Wyndham Road Post Office receive training in customer service, with a particular emphasis on respect, communication, and empathy. Additionally, I would appreciate an apology for the way I was treated during my visit to the post office.In conclusion, I would like to reiterate my extreme disappointment with the service I received at the Wyndham Road Post Office, and my hope that the appropriate steps will be taken to prevent any future incidents of this nature. Thank you for your attention to this matter.
December 2022 by salman shaon
Love the newly refurbished Post Office. The Staff behind the till are friendly and very helpfulBeautiful place
October 2022 by naiomi
Love the newly refurbished Post Office. The ladies behind the till are friendly and very helpful.
August 2022 by Andy Deaves
The shop has undergone a complete refit and is now a small convenience store too. Probably best to shop at the Co-op around the corner for cheaper prices.I would also suggest that if you are posting a letter, packet or parcel ALWAYS start by asking for the cheapest postage rate. You might find they tell you the most expensive postal rate first to get more commission. This is EXACTLY what the previous owners did and I questioned this. SO be warned ??
August 2022 by Michael Springer
A very convenient little post office within the local area of Wyndham road Camberwell, has recently gone through a refurbishment,much more welcoming than before and the refurb definitely needed, the service I had received was very good, quick and efficient, when I was sending a parcel,best time definitely I agree would to go early as they only have two counter's so when it does get busy there could be a wait, other than that the services they provide for me they do which saves me going to a bigger post office so again a very convenient post office within the local area
June 2022 by Viatney Roberts
The new staff there are rude. The shop looks better but there?s no point undergoing new refurbishment if the service gets worse. I used to love the old shops service, he went above and beyond and was friendly. The new store staff can?t even as so much double check the stock room for a parcel because they can?t be bothered. I also got accused of stealing £1 crisp even though one of the staff members witnessed me pay for it! Horrible service. I hate walking in my local post office now. Prefer to use the local lockers as drop points!
