Banks in Camden Town and Regent's Park, Greater London

“Went in this morning to get a transfer sorted and the staff at the branch were lovely to deal with. Special shoutout to Martin who took me through the whole process in a diligent and efficient manner. I don't come into branches often, so it was great to have such a pleasant experience.”

“Only rating Santander Camden due to the amazing customer service from Murat. I forgot my pin and was absolutely shambolic when I walked in. He made the whole process super easy, relaxed me and was extremely knowledgeable and professional. I went from being flustered to calm in minutes. He respected my privacy whilst also being attentive to my needs. Thank you Murat.From the confused girl who didn’t know you can view your pin on the mobile app. Haha.”

“10 stars The way yuor advisor help me today was unbelievable I can’t believe good people stil exist. Nicola is best employee at Santander I ever spoke to and truly help me more than I ever expected. Best bank for vulnerable people I wish was a strong word for thank you because thank you not enough for what you did for me today. God bless I wish could rate this even hire because you have given me hope and belief in good people when public authorities and government take that all away from us everyday.”

“FIVE STAR SERVICE✨Special thanks to Kemi! Samiha and Shaheen! The team are very helpful and warm-hearted, also worked with the costumer service hotline staff well to make everything impeccably done! Thank you all for being my angels today:)”

“There is always someone I can talk to here. Whatever my enquiry, they do make sure that I understand and am happy with their advice or solution. I have even known to have a member of staff with me when I had problems using a machine or have spoken to a manager or head office to get an answer to a query. Customer service like this is not always easy to see.On another point, I understand that this branch is about to be temporarily closed for renovation. It might be a gesture by head office to offer these staff a week's leave during this time!”

“First visit for many years. My Mum opened an account for me at this branch when I was 15, I'm now in my 50s, that's how long I had not been here for. I found the staff very friendly and helpful. I had to go to the counter to pay in, as I lost my debit card earlier in the week. It was nice to see the branch manager serving at the counter, rather than hiding away in a back office.”

“Always welcoming.Professionally dealt with my queries and sorted.I always preferred to come or popped in to this Lloyds bank branch.I highly and greatly recommended this bank to my friends ,family and relatives.Thank you so much Lloyds Bank Camden town branch staffs.More power to all!?”

“Very helpful and pleasant people to help you out I’ve been a customer with NatWest for a very long time now and every time I go in I get greeted by a member of staff at Camden branch”

“The staff here were professional, friendly and very customer oriented. Overall an excellent experience. Could be busy at times but once you see them and explain your situation they will work with you to find a solution”

“I have been dealing with Cater Allen due to a company taking fees from my pension account without permission. They were quick and efficient in responding to the initial complaint. It will need to be investigated and I hope they can recover the funds as the company responsible are not even responding to my communication.”

“Had to come into the branch to deal with a few things and I had a great experience - the staff were really friendly and helpful, especially the woman upstairs who I worked with. There was a slight waiting time but that was because she was working alone (she apologised for it and offered water while I waited). Also was happy with their covid procedures and felt very safe.I came in around 2:30-3:00pm so likely missed busy times but overall was happy with the service.”