October 2023 by Mihir Pattni
Slowest services in the world. They do not seem to care about customers timing nor are they bothered about attending to each customer
August 2023 by Arslan Ejaz
Very bad customer service no staff to help and counters close at 2.
July 2023 by jota k Tintanegra
There is definitely a lack of stuff at this office...they have been replacing people attending at the window for just the use of machines, creating more queue and non sense waiting, besides, these machines quite often give problems and the customer service at this office is just getting worst day by day....I miss the days when there were more humans than machines
April 2023 by Menelaos Xanthopoulos
Beyond terrible service. I went to the bank for a third time in 24 hours, I am just trying to deposit some euros to my currency account. Apparently this can not be done in the cashier or in one of the ATMs but with a personal banker. I tried to book an appointment with the personal banker, they are happy to book an appointment for another service such as a mortgage but not for that. So you can book an appointment to see the same person but for the service they like not the service you need. And you have to do all that before 14:00 because the safe is closed after that! I had to wait 40 minutes to get this job done.
February 2023 by Inar Malik
This Bank should have more security for people using the cash machines outside. My mums card was just stolen (01.02.2023) by and Eastern European man wearing a beanie hat and mask. The bank should do more to protect it customers. Please if this happens to you call the police and report it to the bank.
February 2023 by Miroslav Stach
The last few months the customer service has been terrible. The reluctance, arrogance and ignorance of the assistant in the bank is on the border of decency. My friends think so too. We are considering changing banks
January 2023 by C M
Arrived at 10 am to a massive queue and no one on the till. Eventually, someone came rushing in and has been on the 6-station till alone!
December 2022 by Sam E
What has happened to Barclays? I?ve been satisfied before. But visiting camden branch was huge mistake.I was there for over 1 hour. Staff doesn?t care to help customers. Only 1 person available, so queue is long. I was given false information, simple things turned into difficult ordeals. Horrible. I?ll have to visit different branch and see if I get better service! If not, I?m not a happy Barclays customer anymore
December 2022 by Stephen Southern
The middle aged lady with the long dark hair and London accent who walks the floor is incredibly loud & accusatory in her manner. Not very Friendly
December 2022 by Eini Oma
What has happened to Barclays? I?ve been satisfied before. But visiting camden branch was huge mistake.I was there for over 1 hour. Staff doesn?t care to help customers. Only 1 person available, so queue is long. I was given false information, simple things turned into difficult ordeals. Horrible. I?ll have to visit different branch and see if I get better service! If not, I?m not a happy Barclays customer anymore
December 2022 by Rambo
I'm sure the staff are lovely but of all the banks in Europe, this one puts the most funding into fossil fuel finance!!!
December 2022 by Oleksandra Plyska
This branch has the worst customer service I have ever seen. Please avoid Barclays at all costs
November 2022 by Syeda Miah
The worst bank, customer service is just awful, waiting time to see someone on the counter more than half hour. Just one person on the counter.Their manner, service and attitude to customer is appalling.I would never recommend Barcly to anyone.
October 2022 by James Ramn
Absolutely irritating experience.Opening a bank account cost 2 hours of waiting and was still unsuccessful!The number of staff members is ironically 1.The staff just threw me a paper slip and tell me to do it online, while I was informed to head to the branch online (app). No difference from being in a jail!
October 2022 by King of the jungle
I just cannot believe how dirty the two cash machine outside the bank are. Time for a clean Barclay's Bank Camden Town.
