January 2024 by Nathalie Maletic
Terrible Costa with an extremely rude Manager who, we were told, was new. The member of staff who served us was very pleasant but the Manager who was at the till was not; not an ounce of customer service in her and looked like smiling might actually kill her. And no toilets which is illegal. Pretty sure both doors marked private were toilets but clearly this Costa cannot be bothered with the cleaning rota and so decided to break the rules.
January 2024 by Kunaldeep Singh
Great coffee i love costa coffee one of barista serve me Neha she is very kind and polite
December 2023 by Sunny Y
Sorry to say, this is the worst experience I ever faced in Costa.Place was extremely messy One of the toilet was out of order and other one they said just for Staff. staff was extremely rude. I order a tea with extra teabag and they charge me £5.40 for one cup of tea.
December 2023 by Ap K
Great place for snack up n coffee..2 baristas i met abir &neha they made sure everything is good about food n coffee?thnx
August 2023 by Teo Teoe
The best chicken kebab I ever had, super tender and homemade cabbage
August 2023 by Daniel Crean
Went here on August 20th 2023 to meet up with gaming group before we went to Bandai Namco store. Sadly was greeted by an over assertive barista who had short hair and beard.Couldn?t go downstairs even to meet others and put my bag down first before I buy and insisted I buy something before meeting them downstairs. In the end somebody vouched for me, but shouldn?t have come to that. Suffice to say I didn?t buy anything in disgust during meeting and won?t be coming back (I fairly often revisit coffee chains in various locations) .Ironically, I had wanted to settle and drink first before heading off, but his attitude spoiled the mood and in fact also cost the store profit as an result.Been to loads of coffee shops esp Costa and this one was the first awful experience. Avoid.
June 2023 by Milan Shukla
The Costa is in a prime location. They had very limited option of drinks. Which might be expected due to the location and the amount of people that enter the Costa.
June 2023 by Nia
Very positive environment and very polite staff ladies i enjoy my coffee over there
June 2023 by Abir M
This shop is very nice and the staff also. They try hard make customer happy.I like and lovetheir service.
May 2023 by BHARAT R BOKHIRIYA
Nice and clean place staff is very help fullClay make nice coffee for me .Thank u
May 2023 by Sebastian Schmitz
The dirtiest and most neglected toilets I have seen anywhere in the UK. Coffee was alright!
April 2023 by Patrick Doyle
Worst Costa I have ever been to.Rude staff who refused to use mugs which were available for people drinking in. Two coffee machines available, one is used as a shelf.Poor selection of snacks available.Incredibly rude staff.Disgusting toilets and tables are not cleaned between customers.Half the menu on the wall isn't actually available (or the staff couldn't be bothered to make them, not sure which)
April 2023 by Liz White
On 17th went to costa , used the toilets downstairs and they were dreadful, wee on toilet seat, so not been checked and cleaned recently. Also needs repair as box at back is broken . Generally grubby place no care. Flat white was also a latte!
April 2023 by Sadikshya
Overall experience bad. I came to enjoy my morning but got messed up cause of the service. When I ordered the food then they didn?t even ask for eat in or takeway so I need to tell them after they serve. No greeting nothing rude to customer. And on plus point my food was overcooked and was too crunchy to chew. Service is very bad. I don?t recommend coming to this costa.
April 2023 by A Marc
Once again very bad experience with the staff of this costa coffee. I could see that they were lying about me getting a free coffee. If I spent money and got this free reward coffee why they were telling me that on their screen was saying error and I needed to update my phone.You should be ashamed of being liars because a lie its very easy to caught. As soon I paid a 25% off on breakfast I can use.Can you tell me bunch of liars, if my phone needed updating why did I get one more free reward? Which I won't be using in this coffee shop. I don't feel seeing two ladies that lie just to get some cash. No way I'm going there. And I advice anyone that has a free reward don't go there because they will say that there system says Error! Big mistake going there!
