October 2023 by Bruna Dias
Horrible! Never ever use HSBC machines to withdraw money! I went to the Hsbc camden to withdraw last evening at 9pm, the money was debited from my account , but I've never seen the money! The machine made that counting noise but never delivered the money. I called and went to the agency, and they didn't help with anything! just told me to call to my bank. Now I have to wait days to get a refund. I've always withdrawn through Halifax, Sainsburry and Tesco machines and never had any kind of issue! So, Specially if you are a tourist Don't ever use hsbc machines to withdraw.
October 2023 by Sarah Phillips
Pay in machines do not work properly so you have to wait for a customer service advisor to help.Also this branch does not allow you to use first direct services such as pay in money; Oxford st is the nearest branch
June 2023 by Darrell
Staff helped me with my query and everything went smooth.
March 2023 by uijun seo
Machines are out of order and when they work they are faulty. No counter services. Don't really see a point of this branch.
February 2023 by David Wertheim
The Camden Town branch is a disgrace. 50% of the machines inside the branch were not working to pay in a cheque took 25 minutes. Totally unacceptable. The staff showed no signs of caring at all and didn?t really want to be there. HSBC management - you need to visit your branches and experience what customers see. The service is not customer facing. Just awful.
February 2023 by thatboyRA
I went to this store today and Dominic, one of the employees look after me,with kind and good energy answered my question. keep up the great work Dominic!
January 2023 by xiaobo He
Bad service and attitude. I?m going to repot them and leave this bank forever. HSBC is a trash. They made things difficult for me deliberately and the especially a staff called Dominic said he doesn?t feel comfortable??? I was trying to move and transfer my own money, but he asked many difficult questions. Why nobody ever asked me anything improper like how did I earn my money when I opened my account? He even asked how old I am. I?m the one who felt uncomfortable. It?s my money and my freedom and my rights to use my money legally. I had huge amount of money in it and I have been a big costumer for years but unfortunately I?m gonna delete my account for this and leave forever . HSBC take huge advantage of people. Didn?t know in the beginning and I learnt my lesson now.
January 2023 by Allie Foote
There is no point to this branch / most HSBC branches it seems. Their closest actual branch is in Kilburn. Why!?!? You have 10 people working here just to tell customers you can?t do anything? Absolutely pointless
December 2022 by Slice Dice
What is the point of this branch?- Cannot deposit cash (machines out of order)- Cannot do business banking (counter is closed)- Staff refer you to local Post Office for servicesJust close this branch or refurbish it to actually provide a service. All you can do at this branch is check your bank balance, transfer money and print statements all of which you can do on mobile. Boggles the mind.
December 2022 by Shanaz Mirza Hussain
Absolute disgrace of a bank. This branch makes me want to switch my accounts. All the machines are regularly out of order and the staff are not very helpful. After months of poor service they are now recommending customers to use the local post office! Waste of space!
December 2022 by John Paul Barjaktarevic
I would give them zero stars if I could. Point blank refused service for an error of their own causing. Unbelievably poor service.
December 2022 by U K
This bank was very good, but finally there is a person whose name I think is Abdul, about forty years old, a very bad person who does not give answers to reviewers and is very disrespectful
December 2022 by Slicey Slicey
What is the point of this branch?- Cannot deposit cash (machines out of order)- Cannot do business banking (counter is closed)- Staff refer you to local Post Office for servicesJust close this branch or refurbish it to actually provide a service. All you can do at this branch is check your bank balance, transfer money and print statements all of which you can do on mobile. Boggles the mind.
November 2022 by onur bayraktar
Horrible staff. I couldn?t explain how they are horrible. I hade too many times horrible experiences.
October 2022 by maryam taghizadeh
This is a most Rubbish HSBC bank ever seen ,Staff drinking coffee,Long queue very rude and un proffidional
