October 2023 by Iwona Spa?a
It used to be such a lovely place to eat. I came here after two years and it?s totally changed for worst. It used to be tasty, good quality of food. It?s awful now! Customer service its horrible. These girls are so miserable. They give you a favour to serve you. I feel like being poisoned. My belly hurts and feel like vomiting. Awful!
September 2023 by Milo B
Just incredibly awful. Salmon only 'Sushi' sold by robot machines for a massive markup. If you want to experience real Sushi then please do not go here. If you still use cash then pease do not got here. If you have any intelligence whatsoever then don't go here to get robbed.
September 2023 by I-made Jenny
At busy Euston station, pressed for time, I decided to grab something to eat before catching my train. I am pleased to say that the service was fast despite the queue. I was able to get a quick hot meal in about 5 minutes. Decent!
August 2023 by ????
seats are not enough. Waiting time is not long. Dumpling is below average
August 2023 by Robert Sanders
Staff here are excellent and deal with horrid customers very well. Served today 25/07/23 by Shahanara at 18:48, and her colleague to her right dealt with a really nasty piece of work. Well done to him, deserves praise.
July 2023 by Parkinson Family
Normally a fan of famous chicken soup (from other branches). Offering here was flavourless. Chucked it in the bin third of the way through.
July 2023 by anna nguyen
fresh ingredients ?there were many sushi options when i walked ini think they charged a bit more when you choose to dine in
July 2023 by keithbK9977JC
Went to the theatre so grabbed a bit in itsu Food was good actually but as a family having a meal , someone needs to pee and the toilets were shut and the guy on the door was rude. Now I know it was untimely with the pride day as well so everywhere was busy but to shut the toilets with no option elsewhere is just not acceptable Perhaps they didn?t want all and sundry using the loos Won?t be going in there again the guy on the door needs a lesson in manners
May 2023 by LuDster
Pre-Covid this Itsu was good, now it has really gone downhill.I called in here for some food around 8pm on a Wednesday, the Chicken Teriyaki tasted fine although it wasn't very warm, the Salmon Sushi was absolutely foul, it smelt awful and certainly wasn't edible, it went straight in the Bin ?I won't be returning here in a hurry...
May 2023 by Laila Aytan
The food here is just awful. The spicy dragon roll was unpleasant. The salmon salad was just as bad. There are so many better, local sushi places that offer better quality and tasting food. Even Wasabi is an upgrade. I'd neither recommend or revisit
May 2023 by Marcin Socha
We tried 3 dishes and every single one was horrible. Even the qyoza sauce was weird.
April 2023 by 916sallyj
Awful place the soup.was.cold.and had no chicken in it and rude staff..also the food tasted not fresh at all .horrible
April 2023 by Inspire68166480850
BLARING 'music',I asked for it to be turned down or preferably OFF, she ( The manager--I presume didn't respond but told a member of staff that nobody else has complaints, (I feel this is a lie),shame because the food is fair,why do we need this hideous racket when eating?.
April 2023 by Sara L
Sadly, this place has really gone down hill. Theres no real variety of fish as they now only serve sushi with salmon or prawn, the rice was dry, the quality of the fish was below average and its got quite pricy. When I complained, I get the impression that no one really cares as they know that a takeaway within the station grounds is always guaranteed custom. But I shall not be going back
April 2023 by Dimple L
Good fresh food. Store is cramped and hardly any seats available. The small set up is more suited to grab and go passengers rather than eat ins...
