December 2023 by Diana Rupinska
Extremely understaffed! The deposit machine rarely works, and there is only 1. At the cashiers there is only 1 person who takes half hour with each customer. Absolute joke of a branch! Needs to be sorted!
October 2023 by Eunice Chung
FIVE STAR SERVICE?Special thanks to Kemi! Samiha and Shaheen! The team are very helpful and warm-hearted, also worked with the costumer service hotline staff well to make everything impeccably done! Thank you all for being my angels today:)
August 2023 by Alireza Amanihamedani
Very inefficient and slow!
August 2023 by Monish M
Very inefficient branch. Took me over 40 minutes for a cheque deposit. Staff friendly but chatty. I would not come here again hoping for a quick deposit or a cashier transaction.
August 2023 by Sharmine
Slow and ask for unnecessary documents
June 2023 by Mariola Bandura
Good , friendly service, always helpful.
May 2023 by Sofia World
A bank that close at 15 .30 what kind of bank is this
April 2023 by Carl Abbey
Horrible queues and understaffed. One lady does completely nothing when other 2 cashiers at desks busy with long queues. I was waiting 30 min to resolve quick urgent matter. There is no one else from staff to help
March 2023 by Jarek Fidrych
Very good service 5?
February 2023 by Marta Perich Pallaruelo
This morning I went to this branch on Kilburn Road to enquire about opening a Lloyds bank account. I was attended by Erik. My experience with him made me feel very uncomfortable. He asked very personal questions and spoke to me very condescendingly.First, he insisted on knowing how much money I had three times when I had made it clear that I did not want to reveal that information. He also asked me what I liked to do in my spare time, something that I found very inappropriate. When I told him I was going home to think about whether I wanted to open a bank account with Lloyds, he asked me: "So, what is your job? What do you do for a living?" I do not understand why this is information that a banker needs, especially when the client has not decided to open an account with them.Erik asking me all these personal questions and speaking in such a condescending way made me feel very uncomfortable. I was only at the bank to find out more about their savings accounts. My experience ended up being an interrogation towards me, which I found very inappropriate. I hope the bank takes steps to address this situation and ensures that their employees treat all customers with respect and professionalism.
January 2023 by Szilvia Sulyos
I was served by Lerandra, she was very helpful and professional. One of the best experiences I had with Lloyds!
October 2022 by eDDaLiNo Edelfans
Thank you Sarah for your help and assistance today.
July 2022 by ? ?
(Translated by Google) Location of the movie Bank JobI want to go to London someday(Original)????????????????????????????
July 2022 by Gaby Rattina
Useless.....Went in this morning to cancel my card and said someone was using my band details to pay for some stuff.... The cashier said to call the number at the back of my card and sorted out by phone ! Thank you for NOT helping !
March 2022 by yemi gbaja
On the contrary, I last visited the branch in Jan 2022, and the staff were polite and helpful.
