January 2024 by Gábor Füzes
This is a one star review. I only gave 5 stars because of the senior staff is always super friendly. Anita, the guy with the neck tattoo. Unfortunately I don?t know their name but all senior staff is great. There is a few new staff who has an attitude to bring any willing to work the place. Sorry for my English. Its not my first language.
January 2024 by X L
Bought a bottle of water, didn?t ask if I need the receipt. Then, 2min later, when I asked for the password for the toilet, the bald guy, with very rude attitude, saying ?you are supposed to buy something?.
December 2023 by Daniela Morales
Bad customer service,it was one guy from staff particularly rude that we had to leave.
December 2023 by truly scrumptious
Extremely rude ignorant bald ,male member of staff.Asked him for the key for disabled toilet, he told me go upstairs.I said I can?t and need to use disabled toilet downstairs.He replied well you will have to wait and he went to fill stock outside counter.I waited at least 15 minutes before he decided to come with key,,, no apologies for making me stand all that time.Will definitely not be a customer in any of Pret Managers shops again.I noticed he was vet rude to many customers when n this day.
December 2023 by Adrian Exposito
I have been customer of pret a manger for years, I've even had a subscription myself, and I stopped going to Pret a manger at that branch because the Italian bald guy has an arrogant and nasty attitude towards customers even to the employers. I can't stand that type of person that believes has the rights to treat people as they want. If you are not capable to work in customer service make a favour to yourself and apply for another job position.
December 2023 by Route2Roots
The manager is amazing! But it?s sad the lady that works on the bar is very rude every time I come in! I?m beginning to the she doesn?t like my skin colour!
November 2023 by Mujeeb Qureshi
The terrible service and very rude behaviour of staff, the Indian guy was very unprofessional and mean. Not
September 2023 by rubenpinto7
The Italian lady is friendly, hard worker. The reason for my one star is the lack of ice, It has been over a month with no ice, its summer time.Cappuccino tastes like americano.
September 2023 by Julia Custodio
Every Sunday morning before work I order a cappuccino from this Pret and every time without fail the coffee tastes like a white americano. I believe a training needs to be done, especially with the Sunday staff team as on the other days of the week the coffee tastes fine. Overall, the coffee that I order on Sunday mornings is seriously out of Prets standards.
September 2023 by Evander Fisher
Very disappointed with the service I am a regular customer that loves the brand but the service I get every time I?m in Camden is very poor!
August 2023 by MattUk2014
Great day until our 9 month old needed urgent nappy change and the disabled toilet is blocked with a trolley and rubbish with the staff not letting us use it. We had to change our baby on the street outside. Do you think this is acceptable?
August 2023 by Evander F
Really poor service, staff are really rude waited for my coffee for long and when I asked for my coffee it seemed like I was been a bother
August 2023 by Aaron Denham
Has a large upstairs seating area if you have a large group of people. Or need to sit down and get some work done.
July 2023 by Jamil Saifurrahman
I have been to various Pret stores in the UK. I was amazed by the considerable delay when placing my order. I ordered an oat cappuccino. Four other orders were placed and they all received the order before my cappuccino arrived.I felt disappointed and irritated by the extremely poor service I received when visiting this store. I had made contact with pret online and am yet to receive a response four days after the correspondence was sent.
July 2023 by Ricardo G M
How can you legally be open having no toilets for customers. Very bad service in the heart of camden, its 6 pm and aparently toilet is broken since the morning.
