January 2024 by Ann Sage
I had an exceptional experience at your store recently. Late in the evening, after the pharmacy had closed, I sought help in the medicine section for a cough remedy. Dee, a kind lady on the sales floor, went above and beyond, sharing her personal insights and guiding me to a suitable syrup. Thanks to her, I feel much better today. Kudos to the security officer too, who ensured my shopping needs were met. Both Dee and the security officer deserve recognition for their outstanding customer service.Many thanks
November 2023 by Ortwin Van der Stappen
What a scam, 2.5£ for a small water bottle. Just avoid this store.
October 2023 by Gaz A
Staff on the floor that speak rude to customers and at the till they can't be even bothered to speak.Such a low standard of customer service it's shocking and regarding the response, i wont be going back in the shop ever again to find out, i will take my money else where
September 2023 by Daoud Himmo
A fairly good selection for a small shop.
September 2023 by Suse Steed
This WHSmith is pretty expensive but it does have a large supply of useful things for journey's like chargers. Although the prices were high, I just want to say how helpful all the staff were. I was helped by someone called - Merville - (I think - I hope that's right) who went out of her way to help me find the right plug adaptor.
September 2023 by David H
A fairly good selection for a small shop.
August 2023 by Matthew Hollick
No longer sells stationery. Might as well call themselves Expensive boots.
April 2023 by Adam Rosenberg
Why doesn?t this store open on time?
February 2023 by L. C
The security staff needs to go on equality and diversity training to include non discrimination or racial hate towards white people and gain basic customer services. I visited this store on 09.02 at 6.20pm to buy some earphones. I had not been in the store for 2 minutes that I was violently pushed out of the aisle by a rude customer trying to make their way through narrow shelvings and knocking my back pack. I nearly fell and lost balance as a result. I have severe back pain recognised as a disability and most of the time in agony. The store is not user friendly. I told the said customer, who by chance was BAME, to eff off for their inconsideration and rudeness. Immediately a black security guy approached me in an intimidating and rude manner, asking me what was my problem. I explained but there was zero understanding, the behaviour was pretty much intimidating and inappropriate and I was made to leave the store without a purchase. I was not the problem customer here?!!!! I will never use WH Smith again.
November 2022 by R O
I would recommend that this shop closes. How can they charge so much, an absolute rip off. I will never shop in one of these stores again. hope these stores fade out soon.
October 2022 by Iara Araújo
Got some ear plugs there yesterday. Very rude staff, treating people as if we are thieves. Shop floor staff and till staff yesterday both rude. Never going to this shop again.
September 2022 by Fiona Griswood
Not like any other WHS I've ever been to. WHS is supposed to sell stationery. They had w wider choice of shampoo than pens. If you only the cheap Bic pens then this is for you. Small selection of Bic pens, 2 pancils and 1 pencil case.
July 2022 by meghan
Very overpriced but decent variety of choice
June 2022 by Anna K
Adequate.
May 2022 by Brodie Westwood
good selection & well organised, andreas was lovely
