October 2023 by John Spillane
Not very helpful.Was enquiring about a Fit to Fly certificate, but Boots don't do them.
September 2023 by Annette Jones
Fantastic service, I needed emergency meds and they saved the day!
July 2023 by S Mann
Staff always go above and beyond.This place still has a community pharmacy feel to it which is rare to find these days.Thanks.
June 2023 by Google user
Staff always go above and beyond.\\nThis place still has a community pharmacy feel to it which is rare to find these days.\\nThanks.
March 2023 by Danielle Wong
Supposed to be open at 9am, it's 9.42am and still not open. There is a queue of people waiting here, some elderly, i assume some waiting for a prescription. I called Boots customer service, they were not aware so will escalate! No idea when they will open!
October 2022 by Adam Kimber
Great service, building a littke jaded unfortunately.
October 2022 by FNDiaries
Changed pharmacies because of a staff member's attitude problem. There was a clear confusion between what the pharmacy have told me, and my GP had told me. Either way she didn't simply just clear this up to me because I have mental disabilities. The other day I was told by a pharmacist that took my number that she would speak to one of the staff members and they'd call me back which they didn't - which further confused me. Anyways, this other girl was telling me I haven't ran out of my medication, and I'm not low on it, even though I explained more than once that I am - and it's not her business anyway. She then was condescending saying "if you think you ran out..." There was no need for her attitude problem, it's not my fault she cannot do simple math and conclude that I was running low on my medication.
October 2022 by Sandy Klopper
My medication was missing from the bag the pharmacist gave me. When I realised, I called and they confirmed it was still in the fridge and apologised. When I arrived back the pharmacist denied it and started arguing with me in front of staff and customers. I pleaded with him to check the fridge and asked for an apology for arguing with me over a mistake HE made. When he found my medication in the fridge he proceeded to accuse me of having taken some other medication. I am so upset by this situation. The arrogance was astounding.
September 2022 by Amy Ali
This is the worst Boots Pharmacy.They NEVER answer the phone and they rarely send messages like they say they will, once your prescription is ready.On a number of occasions, I have wasted so much time waiting to be served, even for someone just to acknowledge that I was stood there waiting, in an otherwise empty store.The phone is constantly ringing and 3 staff members are just pottering around and ignoring it. The customer service is atrocious. Most recently I watched 2 staff members talk down to an elderly gentleman who was trying to pick up a prescription, He was getting visibly upset and the staff just continued being rude and not trying to help him. I would rather drag myself through the depths of hell than go back to this Boots. Avoid wasting your time here and go to another pharmacy that actually values your business.
August 2022 by S H
Arrived at 9am only to wait until 9.08am.No sign to say there will be a delay. No apologies for the delay.I was only told that 'we couldn't log in the computer and give you a prescription because our password wasn't working. We were late'.... I mean get your act together, and learn some customer skills.
April 2022 by A P
Terrible service here. Never open on time. Says 9am but always stuck waiting until staff bother to arrive.Recommend using Anna's pharmacy just around the corner
April 2022 by Jamie Cousins
Never answer phone. Repeated same mistakes made again and again.
January 2022 by Mark Wilkes
Staff are always friendly and helpful
January 2022 by Rosemarie Wakelin
The staff are always so helpful and kind. This is a very important shop locally.
January 2022 by Anthonia Okpala-dawodu
A small boots around the corner,doesn't have a lot of Stuff but better to pick up online purchases.
