July 2023 by Lewis Vidler
Man behind the desk unnecessarily rude and unhelpful, much better pharmacies around, avoid this one
July 2022 by Arian D
The man that works here should not be working in this industry. He?s not very helpful and very dismissive/ arrogant.
April 2022 by Sharon King
Such a rude man at the counter. He continued to do his work on the computer as I waited and waited to be served by him. I eventually asked him how long he was going to be as I was in a hurry and he told me off saying I could see when I came in that he was in the middle of doing things. How Rude! I cannot believe such appalling service from a pharmacy who are supposed to help people. I asked if anyone else could serve me and he said No! The ladies behind the counter no doubt could see I was waiting but didn?t bother to assist and continued to chat amongst themselves. I had to leave and drive to another pharmacy?
January 2022 by Kellie Mewett
Exceptionally rude gentleman behind the counter. He shouldn't be in a public facing role with such terrible manners, and attitude. Definitely not community minded, will not use this pharmacy again.
October 2021 by Wimbledon Fotos
I have been very happy with this pharmacy. Amazing people. Thank you
March 2021 by Kathleen Jackson
I?ve just moved into the area and have had multiple difficulties with different pharmacies because I take a lot of medicines and I can never get them all in one. However, when I went to H.E Matthews Pharmacy I had such a warm welcome and the pharmacist offered to order the medicines she didn?t have in stock and I could come in the next day to see if it had come. I had also been having some issues with one of my medicines and the pharmacist came out to speak to me and gave me helpful advice. Fantastic and helpful staff and I will definitely continue to get my medicines from here.
March 2021 by Emma Fletcher (FletchTech)
A very friendly and helpful Pharmacy. I was shocked to see the review below. I questioned it with the owners and as I thought, the inflated cost that were described were not true.They have never sold paracetamol for £8.00 and the surgical gloves were £1.50 per pair, due to supplier increased costs at that time. Please visit them to make your own informed decision.
March 2021 by Mohammed Tasleem Sabir
They never have the prescriptions ready and 90% never have the complete prescription. They are not able to order patients regular medication in (I have been using them for 3 years now). Staff has been rude other people who have gone to collect medicine for me.They have change medication brands over without asking me or the doctor.You ask for 2 months supply (which we are allowed) and they only order for 1 week.They will never have the order ready unless you call them or go and wait.Other pharmacies do not have this problem. Waited 10 day for my medication and they need to order some and could not be bothered to order it so now I have to go other pharmacies and get the rest of my prescription. Stupid, Lazy, DisorganisedThey seem to disorganised and have un professional and untrained staff.NOT HAPPY will change and tell others to change as well.
March 2021 by John Murrell
Mohammed Tasleem Sabir has no idea how a pharmacist works apparently. The quantities that you are allowed are prescribed by your doctor not the pharmacist. Also with generic medicines which are favoured by the NHS they may come from any one of a number of approved manufacturers. The pharmacist does not need to consult your doctor or you before changing manufacturer from the list of approved suppliers. In a lot of cases as some medicines are in short supply and will become worse when we leave Europe you can expect frequent changes.
March 2021 by Michael Lott
Selling 1 surgical glove (not 1 pair) for £1.50 and paracetamol for £8. This is not how communities stay together through this testing time. Please don't use them.
March 2021 by Matthew Budgett
The rudest people ever dealt with. Will NEVER go in there again. In particular the owner was outrageous. Disgusting. Will be reporting further. Unbelievable.
November 2020 by Daria Tam
Very rude and unprofessional staff. Pharmacist referred to me as ?this one? while talking to his colleagues and I was still in the pharmacy! Very unpleasant. No advice or assistance.
