November 2023 by Anatori Sealife
Title: Excellent Selection and Quick Service at B&Q ChingfordI recently visited B&Q Chingford in search of a specific water emulsion for a home project, and I was thoroughly impressed with my experience. The moment I entered the store, I was pleased to find a vast and well-organized selection of paints.What stood out the most was the efficiency with which I located the exact product I needed. The staff at B&Q Chingford were not only knowledgeable but also readily available to assist, making my shopping experience smooth and enjoyable.The store's impressive inventory of paints, including the one I was specifically looking for, reflects a commitment to catering to diverse customer needs. The overall organization and cleanliness of the store contributed to a positive atmosphere.I highly recommend B&Q Chingford to anyone in need of quality paints and a seamless shopping experience. The combination of a great selection, knowledgeable staff, and quick service makes this store a top choice for home improvement projects.
October 2023 by Nefer Deity
Mark in the paint department is phenomenal!! His wide range of knowledge on paint and his advice was so helpful. He?s very passionate about his work and job, very friendly and knows exactly what he?s talking about. He went out of his way to help my mum and I - on both visits - each of which we were extremely grateful for. If you?re looking for paint, find him ! His help and guidance won?t steer you wrong. Thank you so much, would definitely return due to his customer service.
October 2023 by okenemem
Staff are helpful, never really gets too busy, convenient parking. Opens late
October 2023 by Yasmin sharp
Don?t buy soil here. Their soil/whoever supplies their soil, has the worst fungus gnat infestation. I didn?t realise this until I had re potted a bunch of my plants and then saw them EVERYWHERE. Then opened my cupboard I kept the soil in and it was a nightmare of gnats covering the bag and surface of the cupboard. I had to get rid of many plants I?d had for 10+ years. Plants I could have honestly sold for hundreds if I?d wanted to. They all died.
October 2023 by I Am Kareena
Great wood cutting facilities? David was very helpful with advising us how to install shelves in our wardrobe.
September 2023 by Bruno Zukovskis
Not very happy at all, I do not expect to be spoken to like I am an idiot. Eventually I went off to Screwfix for better service and a cheaper price.
August 2023 by Ardam Ahmed
Had to come here to do a return. Staff member was super helpful and sorted it out without any problems.I then had to buy some paving grout that another staff member showed me where it was and they didn't have the colour I wanted so they went to there computer and found a another store locally that had it in stock and make sure it was held for me while I drove to that store.Thank you
August 2023 by Dieter Hambloch
Super helpful and friendly staff. Dan helped me load up my car with 20 bags of cement and sand after an effiecent and easy click and collect order was ordered online.
August 2023 by Will Garner
I have spent a lot of money at this store over the years but customer service has plummeted in quality.I was looking to purchase white particle board and have it cut. I queued behind someone who was having it cut and waited 5 mins. Once he finished with the customer (he could see me queuing) said to the customer he would fix the issue at the till.I then waited 15 mins and he didn't come back. I then went to speak to a colleague who said the machine was broken which it wasn't as he was using it.I then questioned it with that reason. She spoke to him on the radio, but he said it was misaligned so unsafe and could injure his hand.If there was a clear health and safety issue, why was he using it before, not to mention not say anything while he saw me queuing and not coming back. Clearly some customers get special treatment or the employee is just lazy.They clearly don't seem to care about customer service, mostly always chatting to each other and very hard to find.
August 2023 by *** Ritzysama ***
The staff are very friendly and knowledgeable. They have a vast array of products. Open slightly later in summer months than stated.Lots of spacious parking.
August 2023 by NEO CORPUS HEALTH
Helpful staff though not one of the biggest branches. Limited garden stock but has pretty much what most stores have.
July 2023 by Sasha Mona
The most sweetest soul in this B&Q is Gail! Such a dream can?t thank her enough
July 2023 by Mark Gari
This place is the worst b&q in uk avoid rude staff if you could find one.
June 2023 by Erol Yakici
Used click and collect service very quick and reliable spent less than 5 minutes in store bought a ladder very cheap and works perfectly for the purpose intended for ?
June 2023 by Chris Small
Located off the a406, ques were abit long when I visited but had the product I wanted in stock.
