November 2023 by Nathan Wright
Excellent experience, very friendly staff who didn't push, but answered all my questions about the flexibility of parts on their bike brands, especially Tez their bike mechanic.
November 2023 by Ahmet Aygin
Andy, Cassie and the rest of the team were wonderful today in handling me with my bicycle repairs and clothing recommendations. Best Decathlon in the country.
November 2023 by peuko
Great experience shopping here! I bought a new racket+tennis balls and the guy helping was super nice and insightful! It was on Monday 30/10/2023 around 6pm! If I was his boss I would reward this person for doing a great job!
November 2023 by Mr p
Amazing service at the workshop! Bike department move downstairs looks great! Casey thanks for your knowledge!
November 2023 by laraine reeve
I was helped by a lovely shop assistant unfortunately after spending £70 I asked if they had carrier bags as I wanted to go into the next sports shop. The guy at the till said 75p! No cheaper ones apparently come on decathlon I've just spent £70 at least give me a bag
August 2023 by Richard B
Chingford store was served by UlaExcellent experience buying a kayak and equipment she was very professional really helpfull ,also her advice and education on the equipment I needed was 1st classI will be back?..Thankyou
August 2023 by Mohammed Islam
Great service from Tez. Young lady was swamped with customers. She managed to juggle everyone and provide a great service with advice, bringing out different models, sizing up and even checking compatibility of bike carriers. Bernardo did a great job prepping the bikes and helped with loading the bike and explaining everything. This place is great for all sports my needs but service. Brilliant.
August 2023 by Richard Burton
Chingford store was served by UlaExcellent experience buying a kayak and equipment she was very professional really helpfull ,also her advice and education on the equipment I needed was 1st classI will be back?..Thankyou
July 2023 by Tiphaine LE BIAN
Went there last Sunday to process a return. Due to an issue in the shop we collected the items from, the process was more complicated at a time when it was busy. The 2 lovely staff (unfortunately I cannot remember their names) were extremely helpful, calling the initial shop and getting it sorted without losing their calm and patience. Thanks a lot to the team!Other than that, my only regret is that the stocks are limited.
July 2023 by Diane L
Excellent service at chingford store! I had reserved shoes via another store. I missed closing time, but followed up to confirm that they would keep the shoes the next day and the lady on the phone was super friendly and efficient. She happened to be the same lady who assisted me when I got to the store. She was of Asian descent working on the tills/phone on Sunday 23rd July 2023.All the staff deserve praise as the store was super busy but the staff greeted everyone and pointed people in the right direction non stop. They were brilliantly active on the floor and very approachable. Much appreciated
July 2023 by Louise Cooper
Amazing experience at Decathlon Chingford when purchasing bike and accessories with Pietro. He was super helpful, took time to call me back to offer advice, reserved and organised my bike and gave great advice on accessories. Super helpful, informative and took lots of time to answer my many questions! Thanks Pietro! Great customer service :)
July 2023 by Nikolett Misányi
Amazing customer service, we have got our bike fully assembled, in 1 day. The team was super helpful, and friendly. Highly recommend!!
July 2023 by David N
Brought a football top in for printing 2 weeks ago. We were informed about a delay after a week but now we have no idea if it is ready because they never answer the phone!Also not great that it is taking such a long time, it is literally a 5 min job in the West Ham store, we just went here because it is cheaper but regret that nowWonder if the owner will respond, it looks like they only respond to positive reviews and ignore the negative ones rather than trying to rectify the issues....
June 2023 by Ben Slater
We've always had good experiences here, and its our go to place for active, outdoors & the littleuns sports gear. Always seems well stocked and prices are reasonable. Large car park out the front - and staff seemed friendly and efficient
June 2023 by Shaba Ali
OPENs at 10:30AMDecathlon is a very good store. The staff are helpful
