March 2024 by Jade Diaf
Thank you to Wendy at Chingford for helping and advising us on our brand new mattress. Wendy was very helpful, and also not pushy. I recommend Dreams at Chingford after our experience with Wendy.
March 2024 by sci fi
Mahamud From Dreams in ChingfordWhere do I even begin with my exceptional experience at Dreams in Chingford? Well, let's start with the shining star of my visit ? Mahamud. From the moment I walked through the door, Mahamud's professionalism and warmth immediately put me at ease.He greeted me with a smile and wasted no time introducing me to the latest in sleep technology, the 'sleepmatch' system. Mahamud patiently guided me through the process, explaining how it works and its benefits. He took the time to understand my specific needs and preferences, ensuring that every recommendation he made was tailored perfectly to me.Not only did Mahamud showcase an impressive knowledge of the products, but his genuine passion for helping customers find their perfect mattresses and pillows truly shone through. He listened attentively to my concerns and answered all of my questions with patience and expertise.Thanks to Mahamud's guidance, I felt confident in my decision to purchase the mattress and pillows he recommended.In summary, if you're in the market for a new mattress or pillows and want an exceptional shopping experience, look no further than Mahamud at Dreams inChingford. His professionalism, expertise, and genuine care for his customers make him an invaluable asset to the team. Thank you, Mahamud, for making my shopping experience truly memorable!
March 2024 by L N M
Wendy in the Chingford branch was excellent. She helped me find exactly what I wanted. Would happily shop here again.
February 2024 by Nell Mead
I went in today and was encouraged by Mahamud to try the Sleepmatch system which recommends which mattress you should buy. He was really helpful and professional, and I came away with a mattress which I think I'll be very happy with. Thanks Mahamud!
February 2024 by Sheila
Very helpful staff , easy buying experience.
February 2024 by Juan Pablo Peñaloza
Ashley went above and beyond in several ways during our visit to Dreams. Firstly, he took the time to understand our needs and preferences, asking insightful questions to help us narrow down our choices. He didn't just try to sell us the most expensive mattress, but instead focused on what would be the best fit for us.Secondly, he was incredibly knowledgeable about the different types of mattresses and their features. He explained the pros and cons of each option in a way that was easy to understand, which helped us make an informed decision.Lastly, even after we made our purchase, Ashley continued to provide excellent service. He explained the delivery process in detail, ensuring we knew what to expect. He also gave us tips on how to care for our new mattress to prolong its lifespan.All these actions demonstrated Ashley's commitment to providing exceptional customer service, and it's why we felt he went above and beyond for us.
February 2024 by Donika Ivanova
Great customer service by Wendy. Very friendly and helpful.
February 2024 by melissa d
We bought our kings size bed and mattress from Dreams Chingford back in November. We wanted to give it a few months before writing a review. Our bed is very comfortable.We were helped to make our choice thanks to the good advice from Gary, who was also very professional. Thank you Dreams Chingford
February 2024 by Beniamin Cotovanu
We went to the store today and Wendy took care of us with much patience and guidance. Tho we changed our minds few times, she was very understanding and helped us find the best items we needed for our home. Excellent service!
January 2024 by Bayram Polat
Very good friendly people
January 2024 by Oscar chaves
Member of Staff left us and went for cigarette and while he was talking to us you could smell cigarette .
January 2024 by jane gatehouse
The service I received today at Dreams in Chingford was second to none, Mo was extremely knowledgeable and helpful in ensuring we chose a bed that best matched our budget and needs. The whole process was seamless and Wendy was really helpful ensuring we got everything we needed at a competitive price. Buying a new bed was definitely not the chore I was expecting.Thank you
December 2023 by Joanne Marshall
Had a great customer service experience with Samuel @ Dreams Chingford. He gave great advice and sound product knowledge. He was courteous and polite throughout and helped me chose an appropriate mattress within my budget range. Looking forward to my new mattress and would definitely recommend friends and family to store for customer service and range of products on display to try.
December 2023 by Adrian Allan
Debbie and her colleagues at the Enfield/Southbury branch are the people to go to as they all provide an customer service along with the use of the Bed simulator which I highly recommend if you're in the market for a bed.
December 2023 by Kamel Lasga
Wendy was very helpful from the start to finish with a great customer service.