October 2023 by Sam Sleet
staff as extremely rude , got told to hurry up and take my parcel , told me my parcel wasn?t there , went back two hours later , and i was given it after persistently asking
October 2023 by Yaasir
One of the worst in the hood the way they treat the customer is awful absolutely disrespectful specially those Indians who are just good at talking in bad way to you if it?s on my hand I?ll close with even think about the place is dirty no good service nothing except nonsense
August 2023 by Roshen Nawoda
my localpost office is closed pemenatly today I went to this post office and there was busy but they open 4tills. Receiver very polite and good service.
July 2023 by Chandra Deep
There is one lady inside the glass door she was very rude to the customers and she seating on Counter No1 don?t know how to treat the customer.
April 2023 by Char S
Renewed my daughters passport through digital check and send. Very straightforward and helpful staff.
March 2023 by A S
There is never enough stuff, waiting in a queue for over 40 mins to return a parcel, 2 staff members and a query zig zag to the front entrance. Awful customer service once you get to the till too not clear what they are saying.
March 2023 by ESS 20
Worst post office I have ever been to. The workers take so long. The lady working there was extremely rude to me. She told me to hurry up and also I believe they are racist. Just the worst experience ever!
January 2023 by Asalah Kosha
Extremely unprofessional, poor customer service. I went today to collect my parcels, however, the lady (cashier number1) refused to give them to me as I had shown her my (driving license) on phone as proof of my photo ID along with the Royal Mail emails and text messages on my phone directly addressed to me. I had to go home and bring my driving license, this time my turn was cashier number4 ( a male one) he couldn't find my second parcel and when I showed him that both the parcels are being delivered to you guys and it shows pending. Then he started teaching me that what does pending means, and passing me personal comments as ?I think you never pick up a parcel and I can't search again and again for your parcel as it is not with us. Later on while I was standing there trying to call customer service cashier number1 came and find the second parcel as well. Awful experience.
January 2023 by Tom Azzopardi
Have just moved to the area and I've had a negative experience with Royal Mail at this Post Office. An expensive package has mysteriously either been lost, misplaced or stolen. The tracking shows this item as scanned at this office, but it has not left the building. The item was valuable. This has never happened before in over 11 years of living in London. Needless to say I will not be returning to this branch.
January 2023 by Paul Blu
They have about 5 counters but the place can be very busy but the staff are friendly & efficient.
June 2022 by one call services
Got to post office 5:29 pm They wouldn?t serve me they was already cashing up should be open until 5:30pmPoor service unprofessional!
May 2022 by Sarah Butt
Be firm about the service you need they always try and sell you the most expensive if I say recorded delivery they?ll say special delivery and I?ll have to say again no recorded please
February 2022 by Viktoriya Yordanova
Staff is rude, they ignore you and make you wait on purpose. A bit of communication and little politeness wouldn?t hurt. By the looks of the previous reviews they aren?t trying to improve very hard?
October 2021 by Ali Summer
Extremely rude staff!!! Told me my time on my phone was wrong and refused to serve me.Will no longer be using this post office
August 2021 by Kovács Zsolt Péter
They always try to overcharge! Check the prices online before you go there. I'm try to send a basic letter with 1st class. The lady said first 8£ something. I'm told her, the normal 1st class should be fine, se said 2£ something.. But I'm told her, is gonna be 76p only.. So be carefull!
